Summary
Overview
Work history
Education
Skills
Websites
Certification
Timeline
Generic

Daniel Knox

Melton Mowbray,Leicestershire

Summary

Store Manager at Waitrose with hands-on experience leading teams to deliver excellent customer service and strong store performance. Skilled in stock management, merchandising, and daily operations, with a key focus on supporting my team and keeping the store running smoothly while striving to achieve and exceed expectations on KPI's.

Overview

13
13
years of professional experience
1
1
Certification

Work history

Store Manager

Welcome Break / Waitrose
Melton Mowbray, Leicestershire
2025.06 - Current

Service Leader → Assistant Manager → Unit Business Manager (Store Manager)

Joined as a Service Leader and progressed through two promotions to Unit Business Manager within a short timeframe, reflecting strong leadership and commercial performance. Played a key role in opening the store from day one and establishing operational standards. Currently manage a team of 20+ staff, overseeing daily operations, people management, performance, compliance, and customer experience. Regularly support other units and Unit Business Managers, demonstrating flexibility, trust, and the ability to operate effectively at a wider business level.

Production Manager

KS COMPOSITES
Melton Mowbray, Leicestershire
2023.09 - 2025.02

Production Coordinator → Manufacturing Manager → CNC Manager →Production Manager

Joined a fast-paced, high-performance composites manufacturer and progressed rapidly through four roles within a short timeframe due to strong operational ability, adaptability, and leadership. Worked in a high-octane production environment delivering precision components for elite automotive and motorsports clients including Red Bull, Aston Martin, Mercedes, and Bugatti. Managed production planning, manufacturing operations, CNC workflow, and cross-functional teams to meet demanding quality, safety, and delivery standards. Demonstrated the ability to learn quickly, take ownership under pressure, and lead in a deadline-driven environment.

Deputy store manager

Aldi UK
Melton Mowbray, Leicestershire
2013.08 - 2023.09

Store Assistant (2017) | Deputy Manager (2018–2023)

Joined as a Store Assistant and promoted to Deputy Manager within a year due to strong performance and leadership capability. Supported high-volume store operations, consistently delivered excellent customer service, and contributed to sales and efficiency targets. Regularly ran shifts independently, supervised and trained staff, managed stock and deliveries, handled cash and compliance procedures, and operated at Assistant Manager level responsibility in a fast-paced retail environment.

Supervisor

Superdrug
Melton Mowbray, Leicestershire
2013.04 - 2017.04

Sales Assistant 2013-2015 > Supervisor 2015-2017

Promoted from Sales Assistant to Supervisor due to strong performance and leadership skills. Delivered excellent customer service, supported sales targets, and maintained high store standards. As Supervisor, led and motivated team members, supported staff training and rotas, handled opening/closing procedures, resolved customer issues, and assisted with stock control and daily store operations to ensure smooth and efficient trading.

Education

GCSE - Maths, English, Science, Business

King Edward School
Melton Mowbray

Skills

  • Proven store leadership with responsibility for teams of 20 staff
  • Rapid progression through roles based on performance and capability
  • Driving sales, KPIs, and operational targets in high-volume environments
  • End-to-end store operations management, including opening new stores
  • Strong people management: coaching, development, and performance management
  • Labour planning, rota management, and productivity control
  • Delivering excellent customer experience under pressure
  • Commercial awareness with focus on cost control, waste, and sales
  • Stock management, availability, and loss prevention
  • Leading by example in fast-paced, customer-facing environments
  • Confident decision-making during peak trading periods
  • Compliance, health & safety, and audit readiness
  • Clear, effective communication at all levels
  • Adaptable, resilient, and trusted to take ownership quickly

Certification

  • - First Aid Certified
  • - Alcohol License
  • - Modern Leadership for Senior Managers

Timeline

Store Manager

Welcome Break / Waitrose
2025.06 - Current

Production Manager

KS COMPOSITES
2023.09 - 2025.02

Deputy store manager

Aldi UK
2013.08 - 2023.09

Supervisor

Superdrug
2013.04 - 2017.04

GCSE - Maths, English, Science, Business

King Edward School
Daniel Knox