Summary
Overview
Work History
Education
Skills
Accomplishments
References
Work Availability
Timeline
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Daniel Katwala

London

Summary

Bar manager with extensive experience at Avobar, specialising in staff development and cost control. Demonstrated success in improving customer service and operational efficiency. Skilled in team training and schedule optimization, ensuring health standards compliance and a positive work environment. Focused on delivering exceptional dining experiences.

Overview

10
10
years of professional experience
6
6

Years management experience

Work History

Bar Supervisor

The One Tun
London
07.2024 - Current
  • Conducted regular inventory counts and ordered supplies when stock levels were low.
  • Recommended products based on customer preferences, food pairings, and promotions.
  • Simultaneously mixed drinks and served wine, beer, and non-alcoholic beverages to multiple guests.
  • Verified customers' ages for alcohol service and ceased service for intoxicated individuals.
  • Resolved customer complaints through effective communication and solution management.

Restaurant Supervisor

Richmond Harbour Hotel
London
07.2023 - 12.2023
  • Conducted restaurant walk-throughs to evaluate service quality.
  • Cultivated positive relationships with guests and staff, fostering an energetic atmosphere.
  • Trained employees across all positions, including food preparation, cash handling, and sanitation.
  • Evaluated operational performance to ensure compliance with industry regulations and brand standards.

Bar Manager

Avobar
London
06.2022 - 04.2023
  • Monitored cash intake to eliminate discrepancies and ensure financial accuracy.
  • Minimized equipment loss through effective supervision and comprehensive staff training.
  • Developed employee schedules to optimize coverage during peak times and reduce labor costs.
  • Ensured facility compliance with health codes, sanitation standards, and licensing regulations.
  • Managed bar operations, overseeing stock levels and maintaining accurate inventory records.

Assistant Manager

Oka Restaurants
Barnes, London
08.2020 - 05.2022
  • Facilitated achievement of organizational objectives by training less experienced staff on workload management.
  • Assisted senior management in planning and executing daily operations to meet key targets.
  • Provided training for new employees on company policies, customer service standards, and sales techniques.

Food and Beverage Assistant

Richmond Harbour Hotel
London
09.2018 - 08.2020
  • Ensured compliance with strict hygiene and food handling standards.
  • Greeted new customers, addressed inquiries, and took drink orders.
  • Retained comprehensive knowledge of menu selections for accurate customer guidance.
  • Utilized effective upselling techniques to boost customer interest in additional products.

Waiter and Bartender (Evenings and Weekends)

Bush Hall Dining Rooms
London
01.2017 - 08.2018
  • Delivered prompt service during peak hours, managing high-volume orders effectively.
  • Informed guests about daily specials and menu options for optimal selection assistance.
  • Cleared and reset tables with clean service ware to maintain high standards.
  • Hand-washed dishes and glassware to uphold cleanliness protocols.
  • Completed daily opening and closing checklists to ensure operational efficiency.

Education

Level 3 Supervisory Restaurant Diploma -

WESTMINSTER KINGSWAY COLLEGE
London
05-2017

Bachelor of Science - Accounting And Finance

Open University
London

Skills

  • Customer service and support
  • Food preparation
  • Time management
  • Payroll and scheduling
  • Event planning
  • Attention to detail
  • Restaurant marketing
  • Barista training
  • Staff development
  • Sales techniques
  • Culinary education
  • Cost control strategies
  • Full-service restaurant experience
  • Proactive approach
  • Supervisory skills
  • Cash handling

Accomplishments

  • Completed first aid training
  • Passed WSET Level 2 Wine and Spirits qualification
  • Completed Level 2 Food Safety qualification

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bar Supervisor

The One Tun
07.2024 - Current

Restaurant Supervisor

Richmond Harbour Hotel
07.2023 - 12.2023

Bar Manager

Avobar
06.2022 - 04.2023

Assistant Manager

Oka Restaurants
08.2020 - 05.2022

Food and Beverage Assistant

Richmond Harbour Hotel
09.2018 - 08.2020

Waiter and Bartender (Evenings and Weekends)

Bush Hall Dining Rooms
01.2017 - 08.2018

Level 3 Supervisory Restaurant Diploma -

WESTMINSTER KINGSWAY COLLEGE

Bachelor of Science - Accounting And Finance

Open University

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