- Football/ sports
- Gym/ excercise
Daniel Kanyangu
Peterborough,cambridgeshire
Summary
Dedicated matchday support professional and grassroots referee with a strong background in customer service, conflict resolution, and relationship building. Proven ability to manage complaints effectively and deliver excellent service through clear communication and problem-solving skills. Experienced in engineering practices from an internship at Taylor Woodrow, contributing to health and safety compliance and technical report preparation. Aspires to leverage strong leadership and decision-making abilities in future roles within the sports or engineering sectors.
Overview
2
2
years of professional experience
Work History
matchday support
yaxley fc
peterborough, cambrigeshire
07.2026 - Current
- Engaged with customers to better understand needs and deliver excellent service.
- Managed complaints with calm, clear communication and problem-solving.
- Handled customer concerns and escalated major issues to supervisor.
- Collaborated with team members to achieve target results.
Grassroots referee
Lincolnshire FA
peterborough, cambrigeshire
09.2024 - Current
- Identified issues, analysed information and provided solutions to problems.
- Managed complaints with calm, clear communication and problem-solving.
- Built and maintained courteous and effective working relationships.
Engineering Intern
taylor woodraw
Spalding, lincolnshire
07.2024 - 07.2024
- Contributed to the maintenance of a safe working environment by adhering to health and safety protocols.
- Studied manufacturing from engineering viewpoint to identify problems and potential improvements.
- Shadowed senior staff members and asked questions to advance engineering knowledge.
- Assisted in the preparation of technical reports and presentations, enhancing project communication and understanding.
Education
A-Levels - Sports coaching and development
Pro Direct Peterborough- Heart Of England Training
Peterborough, PTE01-2026
GCSEs - GCSE'S
Stamford welland academy
Stamford, LIN01-2025
Skills
- Match officiating
- Rule interpretation
- Customer service
- Verbal communication
- Conflict resolution
- Relationship building
- Decision making
- Time management
- Physical Fitness
- Strong leadership
Interests
Timeline
matchday support
yaxley fc
07.2026 - Current
Grassroots referee
Lincolnshire FA
09.2024 - Current
Engineering Intern
taylor woodraw
07.2024 - 07.2024
A-Levels - Sports coaching and development
Pro Direct Peterborough- Heart Of England Training
GCSEs - GCSE'S
Stamford welland academy