Summary
Overview
Work history
Education
Skills
References
Timeline
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Daniel Jackson

Daniel Jackson

Culcheth ,Warrington

Summary

Dynamic & versatile professional with extensive customer service and leadership experience. Demonstrates exceptional communication and problem-solving capabilities, ensuring seamless day-to-day operations. Committed to delivering outstanding consumer experiences and driving high-performance teams in fast paced environments - essential for business growth and development. Having excelled in the hospitality sector for over five years, I've cultivated customer-focussed abilities and a range of transferable skills that translate seamlessly to sales roles.

Overview

7
7
years of professional experience

Work history

Bar manager at Rendezvous, Astley Point

Mr. Kin Lau
Astley, Greater Manchester
09.2022 - 03.2025
  • Mentored and trained new staff on customer service protocols to elevate guest experience.
  • Proactively monitored inventory levels to prevent shortages any potential shortages during peak service periods.
  • Cultivated lasting customer relations to enhance guest satisfaction and loyalty.
  • Developed innovative drinks lists, driving increased beverage sales
  • Negotiated supplier contracts to optimise pricing and improve product availability and quality.
  • Successfully managed staffing decisions based on demand forecasting, enhancing operational efficiency in high-volume environments.


Restaurant Supervisor

The Restaurant Group (TRG)
, Greater Manchester
02.2018 - 03.2020


  • Exceeded customer expectations across multiple Front of House departments within hospitality.
  • Ensured strict adherence to health and safety guidelines across all restaurant areas, corresponding with food disposal, cleanliness and hygiene regulations.
  • Maintained accurate financial records and reported daily performance metrics in line with company procedures.
  • Collaborated effectively across multiple departments within the restaurant to achieve organisational goals
  • Demonstrated flexibility by volunteering for multi-location assignments to ensure business continuity, address staffing requirements and meet organisational needs based on ever-changing demands.


Education

Bachelor of Science - Criminology

The University of Salford
Manchester
09/2021 - 07/2023

A-Levels -

Winstanley College
Orrell, Wigan
09/2016 - 06/2018

GCSEs -

Lowton Church of England High School
Wigan, Lancashire
09/2011 - 07/2016

Skills

  • Proven track record with diverse sales and customer service techniques
  • Expertise in customer relationship building and tailored upselling strategies
  • Advanced resource allocation and decision making capabilities
  • Well versed in Legislation compliance awareness
  • Competent with point-of-sale systems and inventory management software
  • Knowledgeable in interpreting and implementing workplace policies and procedures
  • Leveraged consumer feedback and market insights to anticipate customer needs and drive revenue growth

References

References available upon request.

Timeline

Bar manager at Rendezvous, Astley Point

Mr. Kin Lau
09.2022 - 03.2025

Restaurant Supervisor

The Restaurant Group (TRG)
02.2018 - 03.2020

Bachelor of Science - Criminology

The University of Salford
09/2021 - 07/2023

A-Levels -

Winstanley College
09/2016 - 06/2018

GCSEs -

Lowton Church of England High School
09/2011 - 07/2016

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Daniel Jackson