Dedicated professional with expertise in telephone operation, hospitality standards, and customer service. Demonstrates exceptional service, calm under pressure and possesses strong data entry skills. Proficient in recruitment, hiring and training, with a solid foundation in business administration knowledge. Mastery of time management and customer relations enhances operations management capabilities. Committed to leveraging skills for organisational growth and efficiency.
Efficient Duty Manager capable of acting in multiple capacities to promote efficient and high-quality operations. Diplomatic and engaging professional able to handle challenging requests with friendly and knowledgeable support. Adept at managing. Charismatic hospitality worker offers commitment to personal and professional development. Thrives in guest-centred environments with consistently positive feedback.
Motivated and ambitious professional with nearly a decade of customer service experience, including leadership roles in hospitality and retail. A 2023 Psychology graduate from the University of Southampton, now seeking to transition into a recruitment role where strong interpersonal skills, emotional intelligence, and a natural ability to lead can thrive. Adept at managing people, resolving conflicts, and adapting to fast-paced environments with confidence.
National Citizen Service (NCS)