DANIEL HOLT
Preston,Lancashire
Summary
Dedicated professional with extensive expertise in autism support and special education needs compliance. Proficient in personal care assistance, social skills support, and classroom management, with a strong focus on safeguarding and health monitoring. Demonstrated ability to manage child behavior, provide 1:1 support, and facilitate small group activities. Committed to fostering inclusive learning environments that promote individual growth and development.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Post Person
Royal Mail Group
Longridge, Preston, Lancashire
2026.01 - Current
- Provided excellent customer service to enhance satisfaction levels.
- Improved community relations by providing friendly, reliable service.
- Ensured timely delivery by sorting and organising mail accurately.
- Assisted customers with queries, providing solutions promptly.
- Maintained vehicle in clean condition whilst adhering to company's maintenance schedule.
- Followed all company policies, promoting a professional image at all times.
- Adapted quickly in response to route changes or diversions due to unforeseen circumstances.
- Handled fragile items carefully, ensuring they arrived undamaged.
- Delivered parcels and letters for enhanced customer convenience.
- Sorted mail efficiently to ensure accurate deliveries.
- Supported colleagues during busy periods for improved workflow management.
- Managed high volume of mail, maintaining quality of service.
- Navigated local area expertly, maximising route efficiency.
- Adhered to delivery schedules to maintain service standards.
- Conducted doorstep collections from customers for added convenience.
- Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Used computerised tracking software to monitor delivery progress.
- Handled packages with care to maintain product integrity, reporting issues of damage through my immediate supervisor.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Submitted reports to supervisors regarding accidents or incidents during time of duty.
- Secured customer signatures for deliveries using delivery management software.
- Organised mail deliveries by priority and nearest location.
- Sorted mail between routes to maximise efficiency.
- Drove Royal Mail delivery vehicles safely and responsibly, representing Royal Mail brand with continued professionalism.
- Distributed flyers and postcards to promote mailing services.
- Walked between mail locations carrying bags or pushing carts of mail.
- Sorted mail items by hand for delivery to local customers or transport to other offices.
- Established daily priorities based on varied workload.
- Offered flexible hours to provide additional support in busy seasonal periods.
- Sorted and differentiated types of packages.
- Operated vehicle to transport parcels between mail locations.
- Dispatched mail to businesses and homes within area covered by mail office.
- Organised logistics of special deliveries.
- Collected signatures and payments from customers sending and receiving mail.
Seasonal Warehouse Assistant
Morrisons
Preston, Lancashire
2025.10 - 2026.01
- Assisted customers with product selection, leading to improved customer satisfaction.
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Maintained meticulous store appearance through cleaning, organising and tidying of shop floor areas.
- Assisted customers in locating specific items to boost satisfaction.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Personal Assistant
Ask Joules ( Joel Rothery )
Manchester
2025.01 - 2025.07
- Assisted with physical therapy exercises for improved mobility.
- Provided companionship to alleviate loneliness.
- Established rapport with patients, made them feel secure and cared-for.
- Handled laundry and housekeeping tasks for a clean living space.
- Facilitated social activities, improved patient mood.
- Helped maintain personal hygiene for dignity preservation.
- Observed changes in behaviour or physical condition, reported promptly to medical staff.
- Encouraged light exercise routines where possible for overall health improvement.
- Accompanied patients to appointments, ensured they received necessary care.
- Monitored health condition, ensured timely intervention in case of emergencies.
- Assisted patients with daily living activities to improve their lifestyle quality.
- Offered emotional support during difficult times, provided stability.
- Maintained a clean and safe environment to promote wellbeing.
- Prepared meals according to dietary requirements, maintained good nutrition.
- Assisted with mobility for increased independence.
- Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.
- Assisted clients with daily household tasks including cleaning, laundry and food preparation.
- Maintained hygienic living environments through regular cleaning.
- Assisted clients with daily household cleaning, laundry and food preparation.
- Aided clients with bedtime routines, washing and dressing.
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
- Maintained client dignity and respect throughout dressing, showering and toileting.
- Accompanied clients to medical or dental appointments, grocery and errands.
- Improved social health by promoting participation in hobbies and social interests.
- Delivered toileting support for clients with mobility issues.
- Managed and updated client records, ensuring accuracy for dependable health and wellbeing monitoring.
- Operated hoists to move clients in and out of bed.
- Safely transported and accompanied clients to appointments and activities.
- Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Planned client meal plans, shopped for ingredients and cooked meals.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Adapted care activities in response to clients' mood, energy levels, and preferences.
- Involved clients in decision-making to promote independence.
- Accompanied clients to important appointments.
- Answered questions from clients, family members, and other carers.
- Ran personal errands for clients and transported individuals to social gatherings.
- Nurtured trusted rapport with clients, family members, and healthcare professionals.
- Coordinated clients appointments with healthcare professionals in support of ongoing treatment objectives.
SEN Teaching Assistant
Sale Grammar School
Sale, Trafford
2016.09 - 2024.12
- Identified signs of distress in students, resolving behavioural and emotional issues.
- Assisted students with a range of learning differences, including ADD and ADHD to achieve their full potential for independence.
- Worked with SENCO to ensure effective planning and delivery of Individual Education Plans (IEPs).
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Supervised students during break times, lunchtimes and after school clubs.
- Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to develop life skills.
- Helped children with eating, dressing and other aspects of personal care while encouraging independence.
- Supported classroom teacher in monitoring, assessing and recording students' progress.
- Organised class spaces and prepared materials for upcoming teacher lessons.
- Built student self-esteem through positive encouragement, feedback and praise.
- Shared information about students with parents, other staff and internal and external agencies in line with school policies.
- Monitored special group events and off-site field trips, guaranteeing pupil safety.
- Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action. Supported emotional and provided individual support during examinations.
Care Support Worker
Away Day Care Ltd
Urmston, Trafford
2015.03 - 2016.08
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Helped service users to gain ability to function independently in society.
- Met needs of clients with learning difficulties and handled challenging behaviours.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Assisted service users to obtain and access community resources.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Positioned, lifted and transported patients with limited mobility.
Health Care Assistant
De-Brook Lodge Care Home
Urmston, Trafford
2014.09 - 2015.02
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Kept patient environments clean and neat following optimum hygiene standards.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Worked closely with nurses to maintain high levels of communication.
Education
NVQ Level 3 - Health & Social Care
South Trafford College
Stretford 2012.09 - 2014.06
GCSEs - Mathematics, English Language, English Literature, Dual Sciences, ICT, History & Resistant Materials
Blessed Thomas Holford Catholic College
Altrincham, TRF 2006.09 - 2011.06
Skills
- Personal care assistance
- Social and life skills support
- Strong autism knowledge
- Activity support
- Child behaviour management
- Small group support
- Safeguarding awareness
- Health and safety monitoring
- Materials preparation
- 1:1 student support
- Autism expertise
- Classroom management support
- Special Education Needs and Disabilities (SEND) compliance
- Autism support
- Behaviour management
- Special educational needs communication
- Maths tutoring
- Social activity programs
- Individual learning support
- Classroom management
- Adaptable
- Positive attitude
- Performed handwriting and PE activities to help students improve fine and gross motor control
Certification
- St John Ambulance training in Basic Life Support and all aspects of First Aid training (Trafford College - December 2013)
- Enhanced DBS in place with present employer.
HOBBIES AND INTEREST
Music, Physical Fitness, PC Gaming
Timeline
Post Person
Royal Mail Group
2026.01 - Current
Seasonal Warehouse Assistant
Morrisons
2025.10 - 2026.01
Personal Assistant
Ask Joules ( Joel Rothery )
2025.01 - 2025.07
SEN Teaching Assistant
Sale Grammar School
2016.09 - 2024.12
Care Support Worker
Away Day Care Ltd
2015.03 - 2016.08
Health Care Assistant
De-Brook Lodge Care Home
2014.09 - 2015.02
NVQ Level 3 - Health & Social Care
South Trafford College
2012.09 - 2014.06
GCSEs - Mathematics, English Language, English Literature, Dual Sciences, ICT, History & Resistant Materials
Blessed Thomas Holford Catholic College
2006.09 - 2011.06