DANIEL Hickman
Tywyn,GWN
Summary
Detail-oriented administrative professional with expertise in monitoring production quality and ensuring compliance with safety standards. Strong organizational and communication skills support thorough audits and report generation, enhancing operational decision-making. Proficient in Microsoft Office and SAGE for effective data management and documentation control.
Overview
12
12
years of professional experience
Work History
Quality Assurance Operative
Brighter Foods
Tywyn
05.2025 - Current
- Monitor production processes to ensure products meet strict quality, safety and compliance standards.
- Conduct weekly audits, consistently praised for accuracy, thoroughness and high professional standards.
- Produce reports, documentation and quality records to support operational decision-making.
- Use SAGE, Excel, Word and Outlook daily for data entry, communication and documentation management.
- Prepare, print, scan, copy and file paperwork to maintain organised and compliant quality records.
- Liaise with production teams to address quality issues and support continuous improvement.
- Ensure all quality procedures are followed, escalating concerns and contributing to corrective actions.
Production Operative
Brighter Foods
Tywyn
08.2022 - 05.2025
- Operated production line equipment independently and followed assembly instructions accurately.
- Monitored equipment and reported faults to maintenance teams.
- Labelled, packaged and prepared products for dispatch.
- Maintained high standards of cleanliness and safety across the site.
- Ensured compliance with health and safety regulations, including handling hazardous substances.
Support Worker
Achieve Together
12.2017 - 08.2022
- Monitored individuals’ progress and updated care plans to meet health and wellbeing needs.
- Used strong communication skills to engage and support service users.
- Provided social, physical and emotional support to promote independence and community integration.
- Reported progress to senior staff and contributed to appropriate action planning.
- Administered medication with accurate planning and record-keeping.
- Documented behaviours, activities and development to support effective care management.
Production Operative
Brighter Foods
Gwynedd
10.2014 - 12.2017
- Collaborated with production teams to uphold productivity and performance standards, ensuring smooth operations.
- Supported manufacturing and distribution processes, contributing to streamlined workflows and timely deliveries.
- Carried out picking, packing, labelling and dispatch tasks.
- Maintained clean workstations and adhered to safety protocols.
Skills
- Documentation control
- Report generation
- Data entry
- Filing & record-keeping
- Microsoft Office
- SAGE software
- Computer literacy
- Microsoft Windows 10
- Strong problem-solver
- Organized
- Detail-focused
- Self-motivated
- Team player
- Professional telephone manner
- Customer relations
- Communication skills
- Typing
- Professional and mature
Education Certifications
- NVQ Level 3 – Administration & Secretarial, Oplex Careers
- NVQ Level 3 – Advanced Microsoft Office 2016, GlobalEduLink
- Level 2 NVQ Diploma – Performing Manufacturing Operations, EAL
- NVQ Level 2 & 3 – Health & Social Care, Progression Training
- BTEC Part One – ICT, Thomas Telford School
Personal Information
Hobbies: Football, Swimming, Gaming, Building computers, Writing reviews
Timeline
Quality Assurance Operative
Brighter Foods
05.2025 - Current
Production Operative
Brighter Foods
08.2022 - 05.2025
Support Worker
Achieve Together
12.2017 - 08.2022
Production Operative
Brighter Foods
10.2014 - 12.2017