Talented Senior Manager, highly effective at facilitating communication between different areas to maximise team and business success. Focused on continuous business and professional improvement.
Overview
3
3
years of professional experience
Work History
Senior Manager
Knights Transport
Northampton, Northamptonshire
07.2020 - Current
Two years ago, I joined Knights Transport as an Amazon Delivery Associate. After six months, the Company director approached me and expressed satisfaction with my dedication, problem-solving abilities and leadership skills. I eagerly embraced the opportunity to advance my career when the company director offered me a managerial position.
I possess a diverse range of skills that would greatly benefit any expanding enterprise. I have itemised them below for your reference.
I thrive in delivering exceptional outcomes even in the face of intense pressure and strict time constraints.
As the supervisor of 120 drivers, it is my duty to ensure that they arrive promptly to work and have the necessary equipment. This responsibility falls solely on me, and I take it very seriously.
Conduct inspections for incoming and outgoing vans, utilising our newly created in-house application to record any variances with supporting images.
Providing feedback to the developers on how to enhance the app significantly.
I can conduct meetings with my clients, where I listen attentively to their concerns and work together to find optimal solutions.
I conduct driver interviews, provide training, and evaluate their performance as part of the hiring process.
I have consistently achieved all my weekly targets with great success.
Prioritising a clean and safe working environment, ensuring optimal productivity and the well-being of all individuals involved.
Delegating tasks to other managers and following up on their progress.
Supervising the progress of other managers and entrusting them with various tasks.
Providing exceptional training for individuals looking to advance their managerial careers.
Managing the employee schedule.
I manage a roster of 120 drivers, organise their data in an Excel spreadsheet, and ensure it is continuously updated with any modifications.
Performing security checks and opening/closing the unit.
I handle insurance claims by gathering and communicating all the necessary information to our insurance provider.
Conducting meetings with my managers to thoroughly assess their progress from the previous week and pinpoint areas where they must improve.
Organising team building exercises to strengthen the team's bond.