Summary
Overview
Work history
Education
Skills
Personal Information
Languages
Timeline
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Daniel Harland

Manchester,Greater Manchester

Summary

Accomplished professional with expertise in Power BI, Microsoft Excel, and financial reporting. Proficient in payroll management using Sage and SAP systems, with a strong background in report writing and fact-based reporting. Skilled in handling customer complaints and knowledgeable about FCA regulations and information security. Demonstrates SQL proficiency and adept at using ServiceNow for efficient operations. Committed to leveraging analytical skills to enhance organisational performance and drive data-driven decision-making. Currently studying for my Certificate in Paraplanning with the Chartered Insurance Institute.

Overview

8
8
years of professional experience

Work history

Intelligence Analyst

First Central
06.2024 - 04.2025
  • Investigating multiple motor fraud cases, including staged, induced and exaggerated claims.
  • Writing multiple reports and gathering intelligence on fraudulent activity which can include companies, solicitors and medical professionals.
  • Creating Excel spreadsheets with V-Lookups and pivot tables to create legal court documents for potential litigation.

Customer Data Analyst

Nationwide
06.2023 - 07.2024
  • First joining as a Customer Service Associate working on the Debt Consolidation team, I then moved into a Data Analyst role collecting data for fraud prevention purposes.

Financial Wealth Analyst

Coutts
05.2022 - 10.2022
  • Working with multiple teams and stakeholders to analyse financial data using SAP and Oracle from customer data.

Payroll Officer

Sainsburys
02.2022 - 05.2022
  • End to end payroll process for managing employee wages and gathering data to produce wage slips and submitting reports to HMRC.
  • Redundant

Corporate Loan Exec

Santander
03.2021 - 09.2021
  • Filing corporate and commercial loan documentation for multiple clients and processing accounts onto internal databases.
  • Speaking to customers over the telephone to help with any queries they may have.
  • Contract

Supply Chain Officer

Kelloggs
03.2020 - 03.2021
  • Dealing with supply chain operations within the company’s Asian and Oceania regions and being available for all service queries.
  • Using SAP for all account queries, filing and payments.
  • Contract

Accounts Payable Officer

Marks & Spencer
10.2017 - 03.2020
  • Receiving invoices from suppliers, ensuring they are accurate and initiating payments back to the suppliers.
  • Reconciling bank statements and managing cash flow.
  • Being first contact for any customer service queries over the phone and/or by email.

Accounts Assistant

Paystream
Altrincham, Trafford
02.2017 - 10.2017
  • Decreased errors in payroll processing with meticulous review of data.
  • Assisted in monthly closings, ensured timely completion of tasks.
  • Liaised with clients regarding overdue payments, facilitated swift resolution of issues.
  • Enhanced financial efficiency by streamlining invoice processing.
  • Filed tax returns accurately and on time for avoidance of penalties.
  • Managed client accounts to ensure timely payments.
  • Assisted senior accountant for audit preparation.

Education

Performing Arts BA (Hons) -

Bath Spa University
09.2007 - 07.2010

Certificate in Paraplanning

Chartered Insurance Institute
07.2025 -

Skills

  • Power BI
  • Microsoft Excel
  • Financial reporting
  • Payroll – Sage
  • SAP
  • Report Writing
  • ServiceNow
  • Customer complaint handling
  • Fact-Based reporting
  • FCA Knowledge
  • Information security awareness
  • SQL proficiency

Personal Information

Date of birth: 11/01/85

Languages

English
Native
German
Elementary

Timeline

Certificate in Paraplanning

Chartered Insurance Institute
07.2025 -

Intelligence Analyst

First Central
06.2024 - 04.2025

Customer Data Analyst

Nationwide
06.2023 - 07.2024

Financial Wealth Analyst

Coutts
05.2022 - 10.2022

Payroll Officer

Sainsburys
02.2022 - 05.2022

Corporate Loan Exec

Santander
03.2021 - 09.2021

Supply Chain Officer

Kelloggs
03.2020 - 03.2021

Accounts Payable Officer

Marks & Spencer
10.2017 - 03.2020

Accounts Assistant

Paystream
02.2017 - 10.2017

Performing Arts BA (Hons) -

Bath Spa University
09.2007 - 07.2010

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Daniel Harland