Daniel Grime
Clarkston,Glasgow
Summary
Accomplished leader with extensive experience managing teams of 50-100+ and overseeing multi-million pound budgets. Proven ability to enhance customer experience in fast-paced settings through effective coaching and performance management. Strong planning and prioritisation skills, with a track record of successful KPI delivery and compliance with health and safety regulations. Experienced in grievance and disciplinary processes, holding a personal license and committed to operational excellence.
Overview
1
1
Certification
10
10
years of post-secondary education
22
22
years of professional experience
Work history
Store Manager
Marks & Spencer
Port Glasgow
2025.01 - Current
- First Full Line Department Store Manager role
- Managed headcount of 100 and £22000000 turnover annually
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Coached underperforming employees improving their job performance significantly.
- Coordinated departments for fashion, hospitality, and food services
- Oversaw visual merchandising efforts that enhanced overall store appearance.
- Upheld health and safety regulations within premises to ensure safe shopping environment.
Store Manager
Marks & Spencer
Bishopbriggs
2021.11 - 2025.01
- Increased turnover from £18m to £22m over four years.
- Held position among top 5 Simply Foods stores in UK.
- Managed headcount of 100 and turnover of £22000000 annually.
- Secured £3m renewal investment, resulting in store closure for refurbishment.
- Reopened store after completing full refurbishment over 4 weeks.
- Streamlined operations, enhancing efficiency and reducing waste.
- Handled business staffing and training for customer-focused team.
Store Manager
Marks & Spencer
Irvine
2019.12 - 2021.01
- Achieved first Store Manager role in M&S, overseeing team of 55 and managing turnover of £10,000,000 per annum.
- Facilitated business continuity measures to achieve double-digit growth amid COVID-19 pandemic.
Commercial Manager
Marks & Spencer
Glasgow Sauchiehall Street
2016.01 - 2019.01
- Oversaw Foods operations as one of 5 Commercial Managers, deputising for Store Manager when required.
- Managed team of 5 Team Managers, ensuring alignment with commercial objectives.
- Headcount 250; Turnover £35,000,000 per annum
Deputy Store Manager
J Sainsbury’s
Hamilton
2011.03 - 2016.01
- Managed store operations in absence of Store Manager, delivered and exceeded KPIs while supervising 14 Department Managers, coached team to provide excellent service and fostered positive work environment.
- Managed 200-strong workforce, supporting annual turnover of £34 million.
- Oversaw £100,000 store refit, contributing to successful reopening after £18 million investment.
- Conducted risk assessments for improved health and safety protocols.
Deputy Store Manager
J Sainsbury’s
Darnley, Glasgow
2010.09 - 2011.03
- Collaborated with 2 other Deputy Store Managers to oversee Service Departments in Scotland’s flagship Sainsbury’s store.
- Facilitated store visits for CEO Justin King and Chairman David Tyler, showcasing operational strengths and team initiatives.
- Headcount: 300 ; Turnover: £43,000,000 per annum
Deputy Store Manager
J Sainsbury’s
Prestwick
2010.02 - 2010.09
- Hired and trained over 200 local people, coordinating logistics across multiple Glasgow locations to ensure smooth operational readiness. Transformed store from shell to fully operational supermarket by overseeing all Trading Departments, enhancing local shopping options.
- Established Ayrshire’s first Sainsbury’s location as 1 of 2 Deputy Managers, contributing to community access to major supermarket brand.
- Headcount: 200; Turnover: £29,000,000 per annum
Deputy Store Manager
J Sainsbury’s
Forestside, Belfast
2009.06 - 2010.02
- Supported management of Fresh Departments as one of three Deputy Managers in busy inner City store, ensuring operational efficiency and high standards.
- Headcount: 280; Turnover: £60,000,000 per annum
- Worked in Northern Ireland for 18 months.
Stock Control Manager
J Sainsbury’s
Braehead, Glasgow
2004.03 - 2009.06
- Achieved 0.5% shrinkage rate, best in region
- Coached peers to achieve financial targets through effective process implementation, fostering teamwork and enhancing departmental management skills.
- Headcount: 250; Turnover: £34,000,000 per annum
Education
Masters in Music - Classical Music
Guildhall School of Music & Drama
London 2001.09 - 2002.06
Bachelor of Arts - Classical Music
Royal Northern College of Music
Manchester 1997.09 - 2001.06
Scottish Higher Award - Secondary School
Broughton High School
Edinburgh 1991.08 - 1997.06
Skills
- Leading teams of 50-100 colleagues
- Managing multi-million pound turnover
- Delivering brilliant customer experience in fast paced environment
- Working closely with Management to improve performance, coaching improved results through regular and honest feedback
- Planning skills
- Ability to communicate at all levels
- Broad knowledge of Health & Safety and regulatory compliance management
- Good record of KPI delivery
- Inventory management
- Experience with Grievance and Disciplinary processes
- Personal Licence holder
Affiliations
- Road cycling
Certification
Personal Licence holder (Glasgow City Council)
Timeline
Store Manager
Marks & Spencer
2025.01 - Current
Store Manager
Marks & Spencer
2021.11 - 2025.01
Store Manager
Marks & Spencer
2019.12 - 2021.01
Commercial Manager
Marks & Spencer
2016.01 - 2019.01
Deputy Store Manager
J Sainsbury’s
2011.03 - 2016.01
Deputy Store Manager
J Sainsbury’s
2010.09 - 2011.03
Deputy Store Manager
J Sainsbury’s
2010.02 - 2010.09
Deputy Store Manager
J Sainsbury’s
2009.06 - 2010.02
Stock Control Manager
J Sainsbury’s
2004.03 - 2009.06
Masters in Music - Classical Music
Guildhall School of Music & Drama
2001.09 - 2002.06
Bachelor of Arts - Classical Music
Royal Northern College of Music
1997.09 - 2001.06
Scottish Higher Award - Secondary School
Broughton High School
1991.08 - 1997.06