Daniel Gilca

• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.

I work for my dad's business, which I was in charge with the managing the website, spoke with the customers, created relationships with the customers, gave them the best options. This is a family business that me and my Dad run, currently making it into a company.

• My key responsibility was to picking over 15 kg goods, packing, labelling, attention to details, ability to work as a team, ability to work towards target.

• Picking and packing
• Loaded lorries to expedite delivery schedules.
• Kept warehouse clean, ensuring a safe working environment.
• Packed orders accurately to prevent damages during transit.

• At this job i have done work experience for college business related job roles, customer service, market research
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Improved customer service by efficiently handling queries and complaints.

• Packed orders accurately to prevent damages during transit.
• unloading from the lorries
• Loading lorries

• Picking and packing
• Labelling
• Able to work with a team
• Packaged products securely for prevention of damage during transportation process.

• Handled fragile items with care whilst operating FLT; preserved quality of goods.
• Transported materials between departments for improved production flow efficiency.
• Utilised manual handling techniques when necessary, keeping workplace injuries to a minimum.