Daniel Edwards
Liverpool,Merseyside
Summary
A dedicated professional with a strong foundation in cybersecurity, certified by Google, and extensive skills in customer service and communication. Demonstrates exceptional problem-solving abilities, critical thinking, and resilience, complemented by adaptability and team collaboration. Possesses a keen understanding of IT systems and data handling, with a proven track record as a fast learner who takes initiative. Career goals include leveraging these competencies to advance in the field of cybersecurity while contributing to organisational success.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Quantity Surveying Assistant (Work Experience)
Balfour Beatty
02.2023
- Observed and supported quantity surveying professionals
- Gained exposure to industry-standard documentation and planning processes
Store Assistant
Home Bargains
Liverpool
04.2024 - 06.2025
- Delivered consistent high-quality customer service and handled daily retail operations
- Managed stock and improved shopfloor efficiency, supporting business cost-saving goals
- Demonstrated reliability and responsibility in a fast-paced environment
Retail Customer Assistant
Marks & Spencer's
Liverpool
06.2023 - 08.2023
- Praised for customer care and team collaboration
- Worked efficiently under pressure and took initiative on shopfloor duties
Education
A Levels - IT, Business, Sports
Holy Family Catholic High School Sixth Form
Liverpool, MerseysideSkills
- Customer service & communication
- Cybersecurity foundations (Google-certified)
- Problem-solving & critical thinking
- Resilience and adaptability
- Team collaboration
- Fast learner with strong initiative
- Knowledge of IT systems & data handling
Certification
Google Cybersecurity Professional Certificate, 06/25
https://www.credly.com/go/c7CT6MDbULymMBamlMQANg
Accomplishments
- Delivered excellent customer service leading to positive feedback and improved team results
- Proposed process improvements that helped reduce costs in previous roles
- Achieved strong academic results while balancing part-time work and certificate studies
REFERENCES
Available upon request
Timeline
Store Assistant
Home Bargains
04.2024 - 06.2025
Retail Customer Assistant
Marks & Spencer's
06.2023 - 08.2023
Quantity Surveying Assistant (Work Experience)
Balfour Beatty
02.2023
A Levels - IT, Business, Sports
Holy Family Catholic High School Sixth Form
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