Daniel Davies
Carterton,Oxfordshire
Summary
Results-driven Logistics Operations Supervisor has 8 years of combined experience in supply management, warehouse operations, and transportation logistics. Capable of optimizing operations, increasing productivity, and assuring timely delivery while preserving cost-effective solutions. Proven experience leading teams, communicating with customers, and implementing process changes to increase operational efficiency. Strong understanding of inventory management, safety compliance, and logistics software. Dedicated to meeting corporate objectives via strategic planning, problem solutions, and a dedication to logistical excellence.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Senior Courier
DHL Express
Oxford, Oxfordshire
11.2016 - Current
- managing a team of drivers.
- organising routes to be efficient and hit the KPI set by DHL.
- performing quarterly 1-2-1's
- Conducted annual performance appraisals to evaluate team achievements and identify areas for improvement
- Conducted performance dialogues to relay information to team members, also running performance dialogs with all the couriers and AM ops team.
- Helping to provide training to new recruits and other seniors.
- Accelerated delivery times by prioritising urgent parcels.
- Handled customer complaints professionally, resulting in repeat business.
Assistant store manager
Carpet right
Oxford, Oxfordshire
07.2014 - 11.2016
- Resolved customer complaints efficiently, ensured customer satisfaction.
- Enhanced customer service by training store staff on product knowledge and sales techniques.
- Assisted in recruitment process to build a high-performing retail team.
- Streamlined inventory management for optimal stock level maintenance by implementing an efficient tracking system.
- Collaborated closely with Store Manager to develop marketing strategies that drove footfall into the shop.
- Coordinated staff meetings for improved communication and team morale.
- Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
- Led daily operations to maintain smooth store running.
- Delegated tasks to staff to meet daily service requirements.
Sales advisor
Carpets4less
Bicester, Oxfordshire
07.2012 - 07.2014
- Addressed customer complaints promptly to uphold company reputation
- Contributed valuable ideas for sales improvement in team meetings
- Performed market analysis to uncover competitor strategies
- Worked extended hours during peak holiday season managing high customer footfall
- Built strong connections with potential buyers to encourage repeat business
- Maintained clean, organized retail environment to enhance shopping experience.
Assistant store manager
Carpetright
Oxford, Oxfordshire
01.2007 - 07.2012
- Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
- Collaborated closely with Store Manager to develop marketing strategies that drove footfall into the shop.
- Implemented promotional activities, increased product visibility and awareness amongst customers.
- Coordinated staff meetings for improved communication and team morale.
Education
GCSEs - Math's, English and science
Peers school
Oxford, Oxfordshire 09.2001 - 06.2006
Skills
- Safe driving techniques
- Effective Time Management
- Time Management and Dependability
- Logistics Handling Knowledge
- Certified Class 2 Driver
Affiliations
- Walking
- Football
- Days out with family
- Cooking
References
References available upon request.
Timeline
Senior Courier
DHL Express
11.2016 - Current
Assistant store manager
Carpet right
07.2014 - 11.2016
Sales advisor
Carpets4less
07.2012 - 07.2014
Assistant store manager
Carpetright
01.2007 - 07.2012
GCSEs - Math's, English and science
Peers school
09.2001 - 06.2006
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