Dynamic logistics professional with proven experience in operations management and supply chain logistics. Skilled in client relationship management and ensuring compliment with regulatory documentation. Strong planning and organisational abilities to efficiently deliver project delivery.
Overview
8
8
years of professional experience
Work history
Senior Life Science Logistics Coordinator
Biocair International
Old Philpstoun, Linlithgow
06.2022 - 11.2025
Continuously engaged with internal and external stakeholders to update on order status and timelines.
Handled product-related inquiries, supplying detailed support for customer feedback and issues.
Optimised handling of 30+ daily shipment inquiries within fast-paced office setting.
Processed customs documentation to guarantee timely shipment deliveries.
Supervised driver manifests and streamlined routing logistics for fleet and subcontractors as appropriate.
Facilities management alongside health and safety protocols in both office and warehouse.
Branch Transport Control Manager (Scotland)
Deltec International Ltd
Granton, Edinburgh
05.2019 - 06.2022
Supervised a team of 10+ drivers and subcontractors,
Coordinated logistics operations efficiently to maintain adherence to deadlines.
Fleet management of maintenance, including MOT bookings, tyre replacements and more.
Generated daily reports to verify accuracy of self-employed payslips.
Collaborated with finance team to process weekly payments based on verified data.
Managed stock control for external inventory.
Oversaw warehouse operations to ensure optimal stock management.
Logistics Customer Service Representative
Marken Limited
Newbridge, Edinburgh
11.2017 - 12.2018
Compiled comprehensive shipment information to ensure accuracy in logistics.
Addressed enquiries and resolved product-related concerns efficiently.
Managed a high volume of daily shipments in a dynamic office environment.
Supporting warehouse operations when required
Provided expert advice on logistics processes to clients, improving their understanding and satisfaction level.
Managed day-to-day logistics operations for efficient supply chain management.
Education
Scottish Qualifications Certificate - Higher
North Berwick High School
North Berwick, East Lothian
Skills
Effective Communication
Leadership and Mentoring
Attention to detail
Trustworthy
Time Management
Regulatory Documentation Compliance
International Shipping knowledge
Operations Management
Client Relationship Management
Facilities Management
Risk Assessment and Mitigation
Accomplishments
SVQ in Management at SCQF Level 7 - Recruitment Training Limited