Daniel Cunha
Uckfield,East Sussex
Summary
Results-driven Senior Sales Professional with a proven track record of exceeding sales targets and driving revenue growth. Adept at building and nurturing client relationships, identifying opportunities, and closing deals in competitive markets. Demonstrated leadership skills in managing and motivating sales teams to achieve peak performance. Strong communication and negotiation abilities with a focus on understanding client needs and delivering tailored solutions. Committed to driving business success through strategic planning, effective collaboration, and a customer-centric approach
Overview
7
7
years of professional experience
3
3
Certification
Work history
Senior Sales
Motorway
Brighton
2021.09 - Current
- Played a key role in expanding a team of three individuals to fifteen, resulting in a increase in monthly profits from £30,000 to £1.4 million
- Daily communication with managing directors and stakeholders, fostering ongoing engagement to facilitate alignment and collaboration in pursuit of organizational objectives
- Consistently met and exceeded both KPIs and call targets
- Established and enforced organization standards to maintain quality service.
- Kept sales and customer records current and well-maintained to enhance the efficiency of delivery processes.
- Analyzed sales data and communicated the results to the management team, contributing valuable insights for decision-making.
Senior Sales
Virgin Active
London
2020.09 - 2021.07
- Conduct a thorough analysis of industry competition to proactively mitigate declines in sales
- Functioned as a primary point of contact for customers.
- Achieved designated targets for both profitable sales volume and strategic objectives, meeting Key Performance Indicators (KPIs).
- Harness social media platforms to engage with prospective customers
- Engage in enhancing processes for improvement
Operations Manager
Curious Blue Ltd
East Sussex
2019.11 - 2020.05
- Created and implemented a customer experience strategy
- Recognized and closed B2B and B2C sales opportunities
- Adopted Microsoft Teams as the main communication platform
- Improved customer satisfaction scores by swiftly resolving issues
- Conducted training for employees on the most effective processes and equipment usage, contributing to increased departmental productivity
Team Leader
Freedom Leisure
East Sussex
2017.03 - 2019.11
- Oversaw the opening and closing procedures for multiple sites
- Managed several departments concurrently
- Executed robust sales initiatives, upselling both members and products, fostering productive relationships with existing and potential members to identify areas for improvement
- Provided training and supervision to a team to meet on-site sales targets
- Resolved complex customer enquiries, disputes and complaints.
Education
6 GCSE's
Skills
- Sales Analysis
- Efficient multitasker
- Data input
- Project coordination
- Goal-oriented
- Negotiating Skills
- Leadership
Accomplishments
- Recipient of multiple customer and employee awards, culminating in the recognition of outstanding achievements and an exclusive once-in-a-lifetime trip to South Africa
- Strategically planned and executed comprehensive team projects, leading to a substantial increase in monthly profits from £30,000 to £1.4 million
Certification
- Business Analysis & Process Management
- Microsoft Office Fundamentals
- Data Analysis using Microsoft Excel
Languages
Portuguese
Intermediate
B1
Timeline
Senior Sales - Motorway
2021.09 - Current
Senior Sales - Virgin Active
2020.09 - 2021.07
Operations Manager - Curious Blue Ltd
2019.11 - 2020.05
Team Leader - Freedom Leisure
2017.03 - 2019.11
Uckfield College - , 6 GCSE's