Daniel Corr

In January 2024 I was promoted to assistant manager. In addition to my duties as a customer assistant dealing with customers on the shop floor this role involved additional responsibilities. These included opening and closing the store, dealing with customer queries and complaints, cashing up and the end of the day, paying cash into the bank, dealing with deliveries as well as sending out customer orders.

I used my inter-personal skills to give tailored, expert advice on running shoes and equipment to customers whilst providing excellent customer service to ensure repeat business.

Here I further developed my skills as a bartender. I adapted quickly to different situations maintaining efficiency even under pressure, whilst providing excellent service to customers.

• Through working on a bar, I learnt and made a variety of cocktails and drinks from an extensive menu. I worked well in a team to ensure that our time management was effective during busy periods. I was also entrusted with closing down at the end of shifts.

• This role included stacking shelves and making sure the store was tidy whilst delivering quality customer service.

• I worked in different areas of the advertising business. Office tasks included filing, dealing expenses and general admin. I also helped set up an event for company client Renault during and I worked on the hospitality side as the event took place. This gave me valuable experience in dealing with customers and the public.

• I worked on weekends and during school holidays. My responsibilities were very varied and included; serving customers at the till, waiting tables, preparing and cooking food and various cleaning tasks.