Daniel Clowes

At MPK Garages, I worked as both a sales assistant and in fuel delivery, providing a comprehensive range of services to ensure smooth operations. I assisted customers with product selection, offering personalized and exceptional service to meet their needs. By maintaining an organised and visually appealing sales floor, I enhanced the overall customer experience, while collaborating with team members to efficiently manage stock replenishment and inventory. I processed transactions accurately, handled inquiries professionally, and conducted regular stock checks to avoid discrepancies and ensure product availability. I also implemented promotional displays to attract customer attention and drive sales, and trained new staff on operational procedures and best practices.

In addition to my sales role, I managed fuel delivery schedules, ensuring timely service across multiple locations. I maintained accurate records of deliveries and inventory levels to support operational efficiency and compliance with health and safety regulations. My role also involved training new team members on safety protocols and the proper handling of fuel delivery equipment. I effectively communicated with clients and suppliers to resolve any delivery issues, ensuring that operations ran smoothly. Throughout my time at MPK Garages, I balanced multiple tasks while providing high-quality customer service, handling cash transactions efficiently, and thriving in high-pressure situations during peak hours. I worked flexible hours, including nights and weekends, consistently arriving on time and ready to deliver excellent service.

As an Assistant Plasterer, I was involved in a wide range of tasks that required both hands-on skills and teamwork. I assisted in preparing surfaces for plaster application, ensuring proper adhesion and a smooth finish on walls and ceilings. I worked closely with team members to mix plaster to the correct consistency, carefully monitoring drying times to achieve optimal results. My role also required me to maintain tools and equipment, ensuring cleanliness and adherence to safety protocols. I participated in training sessions to continually improve my plastering techniques and conducted quality checks on finished work to ensure it met industry standards.

In addition to the technical work, I supported site management in planning and executing plastering tasks efficiently, contributing to the overall success of each project. My organizational skills were key in handling administrative tasks, including managing correspondence, making travel arrangements, and assisting with file organization. I also maintained discretion and integrity when handling confidential information, fostering positive relationships with clients to encourage repeat business. By taking on extra responsibilities when needed and utilizing problem-solving skills, I consistently met deadlines and company standards, ensuring that each job was completed to a high level of quality.

During my time working with HB Leisure at Alton Towers, I gained invaluable experience serving hundreds of customers daily across various games throughout the park. I quickly learned the importance of problem-solving, particularly when customers needed assistance, and always strived to ensure they were happy and satisfied. Teamwork was essential in this role, and I collaborated closely with my colleagues to assist with workstations, restocking, and maintaining a clean environment. I was entrusted with additional responsibilities, such as helping in the Cash Office where I counted and sorted thousands of pounds, as well as delivering money to the arcades.

Beyond customer-facing roles, I also gained hands-on experience in plastering. I assisted in preparing surfaces for plaster application, ensuring a smooth finish, and worked with my team to mix plaster to maintain consistent texture and quality. My role included maintaining tools and equipment, supporting senior plasterers in complex installations, and monitoring project progress to ensure timely completion. Throughout my time in the role, I developed strong organisational skills and maintained a high level of attention to detail in every task, from managing event logistics to making travel arrangements and answering phone calls. Whether handling customer inquiries, assisting in budget planning, or supporting senior managers with additional tasks, I was always eager to take on responsibilities to ensure smooth operations and high levels of customer satisfaction.