DANIEL CHISI
Leicester,United Kingdom
Summary
I am a dedicated professional with a strong foundation in customer service and communication; well versed at cash handling and problem solving. I demonstrate exceptional organisational skills and teamwork, ensuring efficient multitasking and time management. Proficient in Microsoft Office and programs like Salesforce. I'm very committed to enhancing customer relations through effective support. I also wish to transfer these competencies to drive success in future roles where i know i will have great success in building on my already well knowledgable array of skills
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Voluntary worker
Fresh Move Ministries
05.2015 - 11.2024
- Assisted in distributing food to local community members during events
- Assisted in managing large groups of 70-80 people, ensuring smooth operations
- Supported event setup and coordinated general organisation of venue
- Welcomed visitors as the first point of contact when entering creating a positive and friendly environment
- Organised seating layout to maintain clean and tidy venue
Sales Advisor
AT Management
02.2023 - 06.2024
- Handled high volume of calls daily for faster issue resolution.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Assisted customers with account queries and billing support, resolving technical difficulties to enhance customer satisfaction.
- Built rapport with clients by empathetically addressing concerns, fostering long-term customer relationships.
- Responded calmly to difficult situations, earning trust of aggrieved customers and contributing to a positive service environment.
- Investigated customer issues to find acceptable conclusion and prevent recurrence.
Church administrator
Fresh Move Ministries
01.2016 - 08.2022
- Assisted in organising events and community outreach programmes to enhance community engagement
- Supported administrative tasks to ensure smooth operation of church activities
- Managed financial records and supported budgeting activities to ensure fiscal responsibility
Education
A Level - Media Studies, Business
GATEWAY COLLEGE
09.2020 - 05.2022
Skills
- Volunteer management
- Customer Service
- Customer relations
- Assistance
- Communication
- Problem Solving
- Organisation
- Time efficiency
- Efficient multitasker
- Teamwork
- Microsoft Office
- Cash Handling
LANGUAGES
English (Fluent)
Additional information
- Eligible to work in the UK
- Available for flexible shifts, including weekends
Timeline
Sales Advisor
AT Management
02.2023 - 06.2024
A Level - Media Studies, Business
GATEWAY COLLEGE
09.2020 - 05.2022
Church administrator
Fresh Move Ministries
01.2016 - 08.2022
Voluntary worker
Fresh Move Ministries
05.2015 - 11.2024