Motivated Computing student currently completing the Foundation Year at Global Banking School (GBS) in partnership with Bath Spa University, seeking an entry-level Junior IT Support / Helpdesk role. I have hands-on experience with Windows installation, driver configuration, hardware upgrades (SSD, HDD, RAM, CPU), software installation, and PC troubleshooting. I am reliable, organised, and comfortable supporting users in fast-paced environments. Eager to start my career in IT, learn from senior colleagues, and grow within a professional IT team.
Overview
9
9
years of professional experience
Work History
Bank Ward Technician / Domestic Assistant
Royal Hospital for Neuro-disability
Putney
04.2020 - Current
Work in a fast-paced, high-responsibility environment supporting staff and service users.
Follow strict procedures, manage tasks efficiently, and ensure continuity of service.
Developed strong communication, organisation, and problem-solving skills.
Regularly assist colleagues and respond to requests in a professional and calm manner.
Work in a fast-paced, high-responsibility environment supporting staff and service users.
Mobile Cleaner
Chequers Contract Services
Croydon
07.2017 - 03.2020
Worked across multiple sites, following schedules and service standards.
Developed reliability, time management, and attention to detail.
Education
BSc (Hons) - Computing with Integrated Foundation Year
Global Banking School (GBS)
London, UK
12.2025
Skills
IT Support & Helpdesk
Desktop Support
Troubleshooting
Windows Installation & Configuration
Driver Installation
Hardware Upgrades (SSD, HDD, RAM, CPU)
Software Installation & Configuration
PC Maintenance & Diagnostics
File Management & System Organisation
Microsoft Office / Microsoft 365
Basic Networking Concepts
Customer Service
Communication
Problem Solving
Time Management
Organisation
Teamwork
Ability to work under pressure
Basic video and image editing
Microsoft Word
Excel
PowerPoint
Pages
Numbers
Keynote
Good digital literacy and computer usage
Languages
Portuguese
English
Spanish
Websites, Portfolios and Profiles
linkedin.com/in/daniel-moreira-465417a7
Availability
Available immediately
Timeline
Bank Ward Technician / Domestic Assistant
Royal Hospital for Neuro-disability
04.2020 - Current
Mobile Cleaner
Chequers Contract Services
07.2017 - 03.2020
BSc (Hons) - Computing with Integrated Foundation Year