Daniel Buckley

Delivered export and import services, ensuring meticulous attention to international freight movements.
Protected client interests by facilitating a seamless shipping process.
Generated documents and certificates for customs clearance, providing comprehensive instructions.
Supported diverse sectors including Medical and Health supplies, Computer Hardware, Sports and Fitness, Automotive and Engineering.

• Coordinated shipment schedules, ensuring timely deliveries and compliance with regulations.
• Managed documentation for import and export processes, facilitating smooth customs clearance.
• Collaborated with carriers and suppliers to optimise transport routes and reduce delays.
• Monitored cargo movements, providing updates to clients and addressing any issues promptly.
• Reviewed freight rates periodically, helping cut down expenses.
• Resolved shipment issues promptly, reducing delays in delivery.
• Prepared bills of lading, invoices and shipping documents for shipments.
• Developed relationships with freight partners, enhancing service quality and reliability.
• Classified goods by type of item and fee or tariff groups using correct system.

• Processing orders & quotes for the business form industry on SolPrint management information software.
• Communicating with our trade partners regarding orders, quotes, deliveries, Liaising with the factory for updates & status of jobs to go out via email and telephone calls.
• Putting deliveries on Palletways/international forwarding & DPD Local for orders to reach our customers.
• Sending out invoices and other letters to our customers via post using a RoyalMail franking machine.
• Liaising with the accounts department to make sure payments from customers go through in a timely manner and/or making sure the business pay invoices for items we have purchased.
• Although this was mainly an office role I was required to help out in the product in factory when ever needed. This involved helping printing, collating and boxing up forms. Stapling and taping books/pads and applying a writing shield to them. Aswell as general warehouse duties.

• Processing orders and order inputting onto our and suppliers websites
• Communicating with customers via telephone calls and emails giving advise on our products and resolving customer issues in a timely manner.
• Communicating with our suppliers and manufacturers to order products for customers and stock.
• Quoting Kitchen plans and lists to the customers requirements.
• Taking payments securely over the phone for customers using payment machines
• Updating data on Excel Spreadsheets
• Booking in customer deliveries making sure they are available on specific dates and updating them with delivery times.