

Strategic and commercially minded HR professional with a strong operational background, combining hands-on leadership with expertise in employee relations, employment law, and organisational change. Experienced in partnering with senior leaders to deliver people strategies, drive performance, and manage risk across complex, high-volume environments. Proven in leading restructures, resolving complex grievances, and implementing initiatives that enhance manager capability and team effectiveness.
In my current role, I work closely with HR Business Partners, Employment Law Partners, and Account Directors to manage all employee relations matters across Eurest and Dine, supporting a combined headcount of 5,000 employees.
I took a planned career break to solo travel through Europe while completing my CIPD Assoc Diploma.
I managed major Food Halls in both Tamworth and Great Bridge, leading a team of 8 section leaders and over 50 colleagues to deliver strong commercial performance and successfully navigate significant periods of change.
I was headhunted and selected by the Head of Retail to support a flagship outlet store during a period of European business restructuring.
I progressed from a Customer Assistant role, which I began while completing my A-Levels, to a Team Support Manager position, gaining experience managing diverse teams across a variety of store formats.
Employee Relations & Employment Law Expertise
Data-Driven Decision Making
Change Management
Strategic Leadership & Business Partnering
Business & Commercial Acumen
Achieved the Rising Star Award at Infosys BPM in recognition of the support and contribution provided to the Head of People.
Awarded the Service Superstar Award by the Head of Retail at Asda for contributing to the successful implementation of large-scale change initiatives.