Daniel Bowden
Portsmouth,Hants
Summary
Accomplished hospitality professional with a proven track record in managing high-volume, fresh food, and premium destination venues. Demonstrated success in transforming underperforming sites into profitable operations exceeding financial targets. Committed to excellence, with a strong focus on attention to detail and delivering exceptional guest experiences. Skilled in managing customer expectations and fostering high service standards. Experienced project manager with the ability to drive measurable returns on investment. Experienced in developing and leading large, high-performing teams. and always asking what's next!
Overview
35
35
years of professional experience
Work History
General manager
Fuller, Smith & Turner
Portsmouth, Hants
06.2013 - Current
- The Still and West, Jan 2017 - Present
- Harbour side, high volume, premium, fresh food pub operation in Old Portsmouth. Recent refurbishment, investment, and flagship site operating at 25% sales growth over the last two financial years, and turnover in excess of 2m net. Operating over two floors with 55% fresh food, also events and pre-booked sales, hosting the most weddings in Fullers.
- The Ship Inn, Langstone, June 2013 to Mar 2017
- Harbour side, Hampshire, fresh food pub business operating on a 45/55 wet & dry split. Financial year 14-15, 10.5% sales growth on the previous year/75k profit budget variance, and sales over 1.3m.
- Twice runner-up in The Griffin Trophy across almost 400 other pubs and hotels.
General manager
Young & Co.'s Brewery
Dulwich , London
01.2008 - 12.2012
- Appointed to manage major development project with 500k investment. Input to project management, site planning, operational infrastructure and all aspects of recruitment, training, marketing and menu design to timescale. Overall resposibility for the day to day running, P&L management, sales and marketing, business planning and implementation, training, team building, property and health & safety management.
- Increased overall operational efficiency by implementing new management strategies.
- Delivered results under pressure to meet tight deadlines.
- Maintained compliance with industry regulations at all times.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Developed strategic business plans, enhancing corporate vision and objectives.
Owner
Private
Javea, North Costa Blanca
06.2004 - 10.2007
- Set up and established our own shop, studio and mobile family business specialising in children's pottery, arts & crafts, toys and and catering children's parties.
- Sourcing and negotiating of products and merchandise from the UK, Spain and European suppliers.
- Sales and marketing activities through trade fairs, local media, schools, nurseries and companies.
General manager
Mitchells & Butlers
Various, London
01.1996 - 04.2005
- Initial employment and training period with BII training on all on and off job modules and incorporating several relief positions and appointment as senior Asst manager, The Princess of Wales, Blackheath, General Manager The Counting House, Eastbourne, General Manager The North Star, Chessington an M&B invested tavern site and rebranded as an Ember Inn with 275,000 investment.
- Performance rated in the top 5%, trainer, buddy manager and assessor.
- Achieved full bonus twice prior to and following investment.
- Awarded for highest Mystery Guest average within the company across all brands.
Assistant manager
Surbiton Lawn Tennis and Fitness Club.
Surbiton, Kingston upon Thames
01.1990 - 03.1995
- Responsible for the day to day running of the club in conjunction with the club director.
- Working with the relevant committee's to organise, arrange and promote social events, tournaments and events to promote club membership in line with targets.
- Responsible for H&S compliance and member welfare.
- Managing the bar to include ordering, stock control and cash handling, correct banking procedures, opening and closing etc.
- Assisted with junior coaching programs, tournaments and grounds work and site maintenance.
Education
BTEC National Diploma - Business and Leisure Studies
NESCOT
Ewell, Surrey /1988 - /1990
Skills
- Project Management
- Attention to detail
- Leadership
- Strategic thinking
- Financial acumen
- Problem solving
- Strong Communication
- Ability to motivate and delegate effectively
Affiliations
- I have a passionate background in tennis both playing myself and coaching my sons to an elite level. Highlights include numerous national titles, a junior world ranking inside the top 100, 2 Junior Wimbledon's and a Junior Australian Open. I'm also a keen runner and enjoy staying fit amongst many other interests.
Accomplishments
- Twice runner up in The Griffin Trophy across a field of almost 400 pubs and hotels.
- Young and Co's Brewery, team of the year
- Mitchell's & Butlers, award for the highest mystery guest average across the whole company.
Timeline
General manager
Fuller, Smith & Turner
06.2013 - Current
General manager
Young & Co.'s Brewery
01.2008 - 12.2012
Owner
Private
06.2004 - 10.2007
General manager
Mitchells & Butlers
01.1996 - 04.2005
Assistant manager
Surbiton Lawn Tennis and Fitness Club.
01.1990 - 03.1995
BTEC National Diploma - Business and Leisure Studies
NESCOT
/1988 - /1990
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