Daniel Boulton
Grimsby,N.E.Lincs
Summary
Dedicated professional with expertise in conflict management and safeguarding awareness, adept at defusing situations to achieve positive outcomes for all parties involved. Possesses strong communication skills, capable of engaging effectively with both adults and children, alongside a proven ability in behavioural management and student supervision. Known for patience, tolerance, and being a team player, with a commitment to fostering a supportive and collaborative environment.
Overview
8
8
years of professional experience
Work History
Stand Supervisor
Grimsby Town Football Club
Cleethorpes, N.E. Lincolnshire
08.2018 - Current
- Supported team by demonstrating respect and willingness to help.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Increased customer satisfaction by resolving issues.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Retail security officer
Thorium/Amberstone
Grimsby, North East Lincolnshire
09.2022 - 11.2024
- Collaborated with store management for implementation of effective security measures.
- Always maintained professional demeanour while interacting with unruly customers or suspects.
- Strengthened loss prevention efforts by maintaining a visible presence on th shop floor.
- Conducted routine patrols, resulting in a decrease in theft incidents.
- Responded swiftly to any potential risks, ensuring customer and staff safety at all times.
- Handled disputes calmly, resolving issues without escalating situations unnecessarily.
- Provided excellent customer service whilst carrying out security duties.
- Ensured store safety by conducting regular security checks.
- Represented the company professionally during interactions with customers or law enforcement agencies.
- Delivered timely reports about incidents or breaches to management, ensuring full awareness of situation.
Security officer
ASDA
Grimsby, North East Lincolnshire
04.2022 - 08.2022
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Patrolled premises regularly, contributing to a safe work environment.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Coordinated with other officers on shift changes smoothly and effectively.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
Security officer
ProSec/ NLSS
Grimsby, North East Lincolnshire
11.2020 - 12.2021
- Patrolled premises regularly, contributing to a safe work environment.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
Security officer
Ibwest/ Baseline Security
Grimsby, North East Lincolnshire
12.2018 - 08.2019
- Assisted with customer enquiries at events and festivals
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Patrolled premises regularly, contributing to a safe work environment.
- Coordinated with other officers on shift changes smoothly and effectively.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
Care assistant
HFHC Midlands
Grimsby, North East Lincolnshire
01.2017 - 12.2018
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Collaborated with healthcare team for effective patient care delivery.
- Respected privacy and dignity of each resident during provision of care services.
- Assisted in daily living activities for enhanced patient comfort.
- Encouraged independence among patients whilst assisting them with tasks.
- Provided emotional support to patients, improving their mental wellbeing.
- Administered medication to patients, ensuring proper health management.
- Worked alongside children with disabilities and SEN,
Education
NCFE L1 - Teaching Assistant
NET UK
Grimsby, North East Lincolnshire 03.2025 - 04.2025
NCFE L2 - Teaching Assistant
NET UK
Grimsby, North East Lincolnshire 03.2025 - 04.2025
NCFE L3 - Education and Training
NET UK
Grimsby, North East Lincolnshire 05.2025 -
NVQ Level 2 - Cleaning and Facility services
Think Employment
Grimsby, North East Lincolnshire 01.2019 - 01.2019
Skills
- Conflict management, capable of defusing situations with positive outcomes for all parties
- Safeguarding awareness
- Strong communications skills, able to hold conversations with adults and children
- Patience and tolerance
- Team player
- Behavioural Management
- Student supervision
Timeline
NCFE L3 - Education and Training
NET UK
05.2025 -
NCFE L1 - Teaching Assistant
NET UK
03.2025 - 04.2025
NCFE L2 - Teaching Assistant
NET UK
03.2025 - 04.2025
Retail security officer
Thorium/Amberstone
09.2022 - 11.2024
Security officer
ASDA
04.2022 - 08.2022
Security officer
ProSec/ NLSS
11.2020 - 12.2021
NVQ Level 2 - Cleaning and Facility services
Think Employment
01.2019 - 01.2019
Security officer
Ibwest/ Baseline Security
12.2018 - 08.2019
Stand Supervisor
Grimsby Town Football Club
08.2018 - Current
Care assistant
HFHC Midlands
01.2017 - 12.2018
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