Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ebenezer Kwasi Frimpong

Mr
purley,surrey

Summary

Dedicated healthcare professional with extensive knowledge of hospital layout and procedures, ensuring efficient navigation within healthcare systems. Demonstrates emotional stability and expertise in handling medical equipment, including disinfectant use and maintenance of mobility aids. Familiarity with medical terminology and portering procedures enhances operational effectiveness, contributing to streamlined patient care. Committed to advancing career in healthcare support services, leveraging skills to optimise hospital operations.

Compassionate and caring individual, eager to help others, support hospital staff and assist in smooth running of hospital. Competent in infection control and correct manual handling techniques. Comfortable in fast-paced environments and high-pressure situations.

Organised and hardworking [Job Title] with experience transferring patients safely and securely between wards and around hospitals. Knowledgeable about general hospital policies, committed to transporting pharmaceuticals, waste and specimens professionally.

Overview

19
19
years of professional experience

Work history

Hospital porter

Epsom Hospital
london/Epsom, surrey
04.2023 - Current
  • Moved heavy equipment between departments, facilitating optimal use of resources.
  • Maintained cleanliness in wards and corridors, promoting a healthy environment.
  • Extended support during patient admissions process, escorting them from reception area to respective wards and rooms.
  • Helped maintain stock levels of linens and other supplies in all wards.
  • Adhered strictly to infection control policies while handling clinical waste or cleaning spillages; upheld best practices in health and safety management at all times.
  • Supported visitors with directions around the hospital, enhancing user experience.
  • Responded promptly to calls from nursing staff or doctors, improving service efficiency.
  • Collected medical waste with proper care, maintaining hygiene standards.
  • Promoted health and safety regulations across the hospital setting through regular checks on fire exits and equipment safety measures.
  • Collaborated with multi-disciplinary teams for integrated healthcare provision.
  • Organised transport for discharged patients to their homes.
  • Facilitated hospital's smooth operation by delivering supplies as required.
  • Escalated critical issues observed whilst on duty to concerned personnel promptly.
  • Delivered meals to patients, ensuring proper nutrition.
  • Assisted in facility maintenance tasks such as bulb replacement or minor repairs, reducing downtime in services provided.
  • Assisted nurses during emergency situations, aiding efficient patient care.
  • Transferred patients safely between wards to receive treatment.
  • Brought and collected medical gases to different departments and wards.
  • Operated hospital beds, trollies, portering chairs and wheelchairs in line with hospital policies and correct manual handling techniques.
  • Contributed to patient comfort by adjusting bed positions and temperature controls upon request.
  • Distributed post and parcels within the hospital premises for effective communication flow.
  • Achieved timely delivery of lab specimens for prompt diagnosis.
  • Ensured patient safety by transferring them to different hospital departments.
  • Undertook delivery of specimens and blood samples to laboratories.
  • Worked flexibly to meet round-the-clock service needs of busy hospital departments.
  • Provided safe, timely transportation of varied goods, food and waste within hospital grounds.
  • Maintained thorough knowledge of safeguarding through regular training for optimised patient care provisions.
  • Prioritised infection control by consistently adhering to regulations, enhancing continued quality of patient care.
  • Securely and professionally transported drugs between main store, pharmacy and relevant wards.
  • Facilitated patients' onward transmission to relevant wards, providing exceptional levels of care.
  • Responded to cardiac arrests and provided trolley and supporting equipment for such incidents.
  • Ran delivery and acceptance service for clean and dirty linen, aiding smooth-running laundry provisions.
  • Handled safe, secure storage and care of patients' property, confirming appropriate items were correctly and accurately returned.
  • Reported clinical and no-clinical incidents and accidents to line manager.
  • Employed manual handling knowledge to lift, turn and move patients safely.
  • Collaborated and communicated with multidisciplinary teams.
  • Responded to healthcare users extreme emotions with tact, empathy and compassion.
  • Set up areas and equipment to help keep appointments running to schedule.
  • Replenished stock to maintain availability.
  • Monitored and reported on patients' vital signs.
  • Organised resources and materials to help reduce waste.

Support worker

Moon care
Sutton, Surrey
12.2022 - Current
  • Helped achieve patient independence through guided tasks and activities.
  • Assisted in maintaining a clean environment for improved client health.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Enhanced wellbeing of patients by providing emotional support and companionship.
  • Increased comfort levels with personal care duties such as bathing and dressing.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Supported daily living skills training which increased client self-sufficiency.
  • Actively listened to client concerns thus creating a comforting environment.
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Provided transportation for medical appointments, ensuring timely arrival.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Prepared nutritious meals that met special dietary needs of clients.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.

Marketing manager

Fredo company limited
Accra/Tema, Easten Region
01.2016 - 05.2022
  • Implemented SEO practices for improved website visibility.
  • Optimised ad spend through strategic pay-per-click campaign management.
  • Administered budget planning, guaranteeing cost-effective operations in the department.
  • Devised product launch plans for successful market entry and uptake.
  • Conducted market research, identifying emerging trends and opportunities.
  • Managed social media campaigns to increase online presence.
  • Negotiated contracts with external agencies, securing optimal terms for the company.
  • Established partnerships, fostering company reputation and outreach.
  • Developed marketing strategies for effective brand positioning.
  • Streamlined internal processes to enhance efficiency in the marketing department.
  • Coordinated with sales department for enhanced lead generation.
  • Aligned marketing objectives with business goals, ensuring coherent strategy implementation.
  • Led team to drive customer engagement and loyalty.
  • Negotiated contracts with clients, influencers, and ambassadors, resulting in mutually favourable partnerships and increased growth.
  • Identified new customer segments and target audiences to expand reach.
  • Led high-performing marketing team focused on creative innovation and client satisfaction.
  • Delivered top-quality marketing strategy and consultative services with consistently high client satisfaction scores.
  • Reported on departmental challenges and collaborated with cross-functional teams to mitigate friction.
  • Liaised with board members and stakeholders to discuss budgetary and operational needs and goals.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Used multi-source data to determine sales and delivery terms for products and services.

Pharmacist

Agya Appiah Pharmacistical Limited
Accra/Pokuase, Greater Accra
09.2012 - 12.2015
  • Liaised closely with GPs and other healthcare providers, ensuring seamless patient care coordination.
  • Enhanced patient care by providing accurate medication information and advice.
  • Advised patients on potential side effects or interactions with other drugs; increased awareness.
  • Managed stock effectively, preventing shortages of key medications.
  • Kept accurate records of all dispensed items, adhering strictly to legal requirements.
  • Completed detailed pharmaceutical research to ensure up-to-date knowledge of new medications.
  • Assisted in training junior staff members, contributing to an efficient work environment.
  • Checked dosages carefully prior to dispensing prescriptions; ensured patient safety.
  • Maintained a clean and organised pharmacy, enhancing efficiency within the workplace.

I.T instructor

Royal stars international school
Nsawam/nsaawam-Adoadyiri, Eastern Region
09.2008 - 08.2012
  • Coached students on software applications, enhancing technical competence.
  • Facilitated workshops on data analysis, fostering an interest in big data among pupils.
  • Developed detailed lesson plans for enhanced ICT knowledge.
  • Tailored teaching techniques according to individual learning styles, optimising content absorption rate.
  • Alleviated complex concepts with the use of simple explanations and real-world examples.
  • Collaborated with fellow educators to update curriculum as per changing industry trends ensuring relevance of course material.
  • Trained students on network management for increased IT efficiency.
  • Created an inclusive classroom environment promoting mutual respect and collaboration among students.
  • Boosted student engagement through hands-on lab sessions in computer systems assembly and disassembly.
  • Upheld high standards of digital ethics while instructing about internet safety protocols and practices.
  • Implemented differentiated instruction strategies catering to diverse learning capabilities.
  • Fostered a culture of continuous improvement by encouraging feedback from students and peers alike.
  • Identified information technology training needs and requirements for learners.

Credit officer

Dream Finance Limited
Accra/lapaz, Accra
02.2006 - 06.2008
  • Collaborated with cross-functional teams, fostering a conducive work environment.
  • Forged strong relationships with clients, promoting loyalty and repeat business.
  • Utilised advanced Excel functions for efficient data analysis and reporting.
  • Achieved efficient decision-making process by analysing various financial reports.
  • Identified potential risks, ensuring secure lending practices.
  • Stayed abreast of industry trends, maintaining competitiveness in the marketplace.
  • Improved company's overall financial health by monitoring and updating credit policies.
  • Managed portfolio of loans to maintain profitability and reduce loss exposure.
  • Maintained accurate documentation for accountability and future reference.
  • Streamlined loan application process to enhance customer experience.
  • Conducted regular audits to ensure adherence to company policies and regulations.
  • Handled complex negotiations successfully, resulting in mutually beneficial agreements.
  • Resolved issues promptly, avoiding unnecessary delays in loan processing.
  • Coordinated with sales team to achieve common business objectives.
  • Met with applicants to collect information about personal histories, current loans and income.
  • Documented client applications for personal, business and mortgage loans.
  • Prompted customers with overdue payments to avoid penalties.
  • Reviewed and submitted applications to management with recommendations.
  • Issued official approval and rejection notices within allowable limits and in line with institutional risk profiles.
  • Built positive relationships with lenders to achieve optimal client deals.

Education

Diploma of Higher Education - Cargo Handling

international school of Aviation
Tema/Ghana
01/2004 - 09/2006

GCSEs - General Arts

St. Martins Secondary School
Nsawam-Adoagyiri/Ghana
09/2001 - 06/2004

master of Mission - Theology

New Life Bible Institution college
Accra/Ghana
01/2010 - 09/2013

Doctorate - Mission

Agape Institute of theology
Suhum/Ghana
08/2018 - 05/2020

Skills

  • Knowledge of hospital layout
  • Emotional stability
  • Healthcare system navigation
  • Disinfectant use
  • Familiarity with hospital procedures
  • Maintenance of mobility aids
  • Medical equipment handling
  • Portering procedures knowledge
  • Medical terminology familiarity

Timeline

Hospital porter

Epsom Hospital
04.2023 - Current

Support worker

Moon care
12.2022 - Current

Marketing manager

Fredo company limited
01.2016 - 05.2022

Pharmacist

Agya Appiah Pharmacistical Limited
09.2012 - 12.2015

I.T instructor

Royal stars international school
09.2008 - 08.2012

Credit officer

Dream Finance Limited
02.2006 - 06.2008

Diploma of Higher Education - Cargo Handling

international school of Aviation
01/2004 - 09/2006

GCSEs - General Arts

St. Martins Secondary School
09/2001 - 06/2004

master of Mission - Theology

New Life Bible Institution college
01/2010 - 09/2013

Doctorate - Mission

Agape Institute of theology
08/2018 - 05/2020

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