Danica Penhallurick
Basingstoke
Summary
A skilled professional with expertise in computer-aided dispatch and NHS pathways, demonstrating exceptional multitasking capability and basic life support knowledge. Known for remaining calm under pressure, exhibiting patience and understanding, and maintaining clear communication. Adept at telephone etiquette, with a career goal to further enhance skills in emergency response coordination.
Overview
2026
2026
years of professional experience
Work history
Photo booth operator
Absolute Entertainment Hants (Family business)
- Led the setup and operation of photo booths across multiple venues, supervising a small team to ensure efficient installation and smooth event delivery.
- Set up photo booths and DJ equipment at venues, ensuring all equipment was fully tested, operational, and ready before the event began.
- Managed client communications by sending booking forms and discussing event themes to create tailored photo booth experiences.
- Sent booking forms via email, gathering comprehensive event details and themes to customise photo booth setup.
- Designed bespoke photo booth templates tailored to each client's event theme, colour scheme, or branding.
- Liaised with clients on event day to confirm schedules and adapt to last-minute changes, ensuring satisfaction with setup.
- Engaged with guests throughout events, explaining how to use the photo booth and creating a welcoming, enjoyable experience.
- Managed social media content by uploading event photos and maintaining up-to-date business profiles.
- Prepared and issued invoices, monitored outstanding payments, and followed up with clients to ensure timely payment.
Event stylist
Events For U/Balloons for U the party store
01.2023 - 01.2025
- Installed chairs, chair covers, and sashes, aligning all décor with client's chosen colour scheme and event specifications.
- Set up tables, table linen, and centrepieces to a consistently high standard, checking all items for cleanliness, quality, and damage before use.
- Installed draping, LED lighting, and uplighting safely, following health and safety procedures.
- Prepared event venues for setup, ensuring areas were clear, organised, and ready to meet strict event schedules and deadlines.
- Liaised with event organisers to confirm satisfaction with venue setup, promptly addressing feedback and implementing requested adjustments before event commencement.
- Key responsibilities
999 call handler
South Central Ambulance Service
01.2025 - 01.2026
- Answer emergency calls promptly and professionally.
- Work effectively under pressure and make sound decisions in fast-paced, high-stress situations.
- Remain calm and reassure callers who are distressed or in a crisis.
- Exhibit empathy and professionalism to provide reassurance and support to callers in distress.
- Gather essential information promptly to facilitate a swift and effective emergency response.
- Ask structured, relevant questions to accurately assess the situation and ensure all information is recorded into the computer aided dispatch (CAD) system.
- Give callers safety advice or emergency instructions where appropriate, following approved guidance.
- Collaborate with colleagues and other emergency service agencies to ensure an effective response.
- Create detailed documentation and reports to ensure accurate incident records for audits and future reference.
- Maintain confidentiality and comply with data protection and information security policies.
- Adapted to changing priorities and worked rotating shifts, including nights, weekends, and public holidays.
Education
Henry Beaufort School
Winchester, Hampshire 09/2019 - 06/2024
Queens Mary College
Basingstoke, Hampshire 09/2024 - 05/2025
Skills
- Event coordination
- Computer-Aided dispatch usage
- Multitasking capability
- Clear communication
- Telephone etiquette
- Composure under pressure
- Patience and understanding
- Basic life support knowledge
- NHS pathways trained
Affiliations
- Running
- Raising money for charity
- Exploring new places
Timeline
999 call handler
South Central Ambulance Service
01.2025 - 01.2026
Event stylist
Events For U/Balloons for U the party store
01.2023 - 01.2025
Queens Mary College
09/2024 - 05/2025
Henry Beaufort School
09/2019 - 06/2024
Photo booth operator
Absolute Entertainment Hants (Family business)