Dani McGregor

Responsible for day-to-day care of children aged 11-16, including getting them up and ready, dispensing medication, supervising them in the common room and putting them to bed.

Supervised Prep time and completion of homework for boarding pupils.

Responsible for admin work, including tracking rewards and sanctions and arranging disciplinary consequences.

Taking pupils off site for trips at weekends.

Providing pastoral support in a caring and compassionate way.

Responsible for laundry and dishes in the common room and ensuring that communal spaces are well looked after and clean.

Worked flexible hours, covering evenings, weekends and overnights

Responsible for preparation and service of breakfast, housekeeping responsibilities such as cleaning rooms and communal spaces, laundry services and cleaning of commercial kitchen.

Checking in guests using online system and managing reservations and payment by phone, by email and in person.

Handling guest queries for the duration of their stay and ensuring a pleasant stay for all guests.

Dealt with complaints professionally leading to swift problem resolution.

Delivered classes to campers aged 6 – 15, and created a fun class environment to help children learn.

Ensured safety, wellbeing and enjoyment of all campers across all activities and experiences.

Ran a variety of evening programmes related to creative arts, directed an all camp musical and assisted in division of original works by eldest campers.

Helped children with day-to-day activities, ensuring they were on time to meals, classes, evening activities and that they were in bed and up on time.

Reported any issues to supervisors so that they could be resolved quickly and efficently.

Responsible for looking after of props and costumes as well as sourcing new props and costumes.

Provided pastoral support to any children who needed it.

Took and fulfilled orders and created various drinks from an extensive menu

Took payment and gave change and was responsible for totaling up the till at the end of the night.

Maintained good knowledge of stock and frequency of use and was responsible for restocking the bar when things ran out.

Made suggestions based off of knowledge about available drinks and customer preferences.

Maintained a clean and tidy bar and maintained hygiene and a high standard of cleanliness at all times.

Interacted with customers and ensured a pleasant experience and swift service.

Assisted customers in finding appropriate furniture from a range of sofas, suites, dining room furniture, beds, mattresses, bedroom furniture, flooring and furnishings using my knowledge of different products from a number of different suppliers.

Placed orders and ensured that paperwork was up to date.

Fielded queries from customers over by phone, in person and by email.

Took payment through the online system and in person and ensured an accurate record was kept of payments made.

Maintained a tidy shop floor, assisted in restocks and the pricing of items and arranged delivery for large items.