DANGSENPENAN NOKSHUWAN

• Created automation of tasks through flows.
• Developed reports and dashboards for easy visualization of data.
• Wrote and maintained apex triggers for service processes.
• Created custom buttons and actions to cut down clicks by users.
• Using experience cloud I worked on connecting zapier and drupal forms to import cases through web.

Managed a team of salesforce professionals in creating a robust lead management process in salesforce NPSP.

Created custom fields and objects to accommodate data model.

Created page layout and compact page layouts.

Created duplicate and assignment rules for the lead process.

Carried out the QA of configurations before testing

Created the project documentation.

• Reduced project cost by utilizing 5+ cost-effective project procedures
• Expertise in using 3 project phase monitoring and scheduling programs
• Managed 2 project teams simultaneously and delivered before deadlines
• Implemented 6 monitoring strategies and achieved a 32%-time reduction
• Conducted project requirement reviews and improved execution by 34% Mainone.net
• Monitored team performance using 10+ KPIs to forecast productivity
• Managed team performances and ensured meeting project deadlines
• Implemented project delivery timelines for team adherence/following
• Delivered 5+ services across Nigeria, Ghana & Portugal worth $65,000
• Utilized project phase timeframes to reduce project delivery time by 23%
• Boosted service delivery by 66% using salesforce reports and dashboards
• Demonstrated expertise in the use of data cleanup and salesforce methods
• Researched & advised the building of salesforce vendor management app.

• Updated project data and notes using resource-tracking spreadsheets
• Liaised with 10+ community leaders & increased registration numbers
• Demonstrated mastery in data entry and reduced delivery time by 45%
• Initiated accuracy acumen and increased high-volume data entry by 95%
• Maintained high-quality data and enrolled 6000+ against 1000 enrollees
• Boosted data input proficiency by 34%, delivering 5x the average delivery.