D'Angelo Mills
London
Summary
A very reliable and hardworking individual when I have been set a task to complete and enjoys working in a busy environment whilst being challenged. Confident and friendly with experience in dealing with members of public face to face and over the phone
Overview
10
10
years of professional experience
Work history
Service Advisor/Rental Sales Agent/VOR Controller/Fleet Controller
Europcar Mobility Group
2023.04 - 2026.04
- Delivering and collecting vehicles from customers and dealerships
- Arranging maintenance and repairs of fleet
- Ensuring all vehicles are at rentable standards
- Dealing with customer queries and complaints
- Managing 10+ drivers ensuring all deliveries and collections are completed in a timely manner
- Managing all KPI’s and targets
Lettings Negotiator
Jorgensen Turner
2022.07 - 2023.04
- Dealing with new applicants
- Introducing new lets
- Showing properties
- Dealing with landlord enquiries
- Managing stock levels
- Conducting property inspections
Lettings Negotiator
Gibbs Gillespie Lettings
2020.06 - 2022.05
- Dealing with new applicants
- Introducing new lets
- Showing properties
- Dealing with landlord enquiries
- Managing stock levels
- Conducting property inspections
Customer Service Representative
Metro Bank
2018.10 - 2020.06
- Dealing with customer queries
- Assisting and coaching other colleagues
- Opening and closing site before and after shift
- Answering calls
Shop Supervisor/Barista
2Love Tea and Coffee
2016.10 - 2018.10
- Making coffee
- Dealing with customers
- Counting and checking stock
- Managing a team
- Working the till
- Counting cash
- Closing up shop
Education
Level 3 NVQ Diploma - ICT Services
Uxbridge College
2015.01 - 1 2016
GCSEs - undefined
Claremont High School
2010.01 - 1 2015
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Brent Community Radio Station Training
2013.09 -
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3 AAA (Aspire, Achieve, Advance)
2015.06 -
Skills
- Excellent communication and customer service skills
- Good attention to detail
- Strong problem solving skills
- The ability to prioritise workloads
- The ability to effectively deal with complaints
- The ability to work under pressure while keeping calm
References
References Provided Upon Request
Interests
I enjoy reading and learning about the latest technology and IT, and love music. Been singing from the age of 10 and performed in front of a large crowds. Music is my hobby, but I also love music as it is something I have been around from a very young age. I also have an interest in buildings, properties and watching property related programmes. In addition I enjoy working with vehicles and learning new maintenance techniques.
Timeline
Service Advisor/Rental Sales Agent/VOR Controller/Fleet Controller
Europcar Mobility Group
2023.04 - 2026.04
Lettings Negotiator
Jorgensen Turner
2022.07 - 2023.04
Lettings Negotiator
Gibbs Gillespie Lettings
2020.06 - 2022.05
Customer Service Representative
Metro Bank
2018.10 - 2020.06
Shop Supervisor/Barista
2Love Tea and Coffee
2016.10 - 2018.10
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3 AAA (Aspire, Achieve, Advance)
2015.06 -
Level 3 NVQ Diploma - ICT Services
Uxbridge College
2015.01 - 1 2016
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Brent Community Radio Station Training
2013.09 -
GCSEs - undefined
Claremont High School
2010.01 - 1 2015