Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Danelle Francis

London

Summary

A highly professional individual with a strong foundation in communication proficiency, Microsoft Office proficiency, and email management. Demonstrates a positive attitude, patience, and composure in all interactions. Known for excellent telephone manner and professional presentation. Committed to maintaining a professional attitude while achieving career goals in a dynamic work environment.

Overview

9
9
years of professional experience

Work History

Office assistant

Fence Africa Pvt Ltd
Bulawayo
10.2015 - 05.2024
  • Greeted guests and clients with warmth and professionalism.
  • Organised and maintain office common areas.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Assisted with event planning activities; contributed significantly towards successful corporate events and gatherings.
  • Kept inventory of office supplies and ordered new items when necessary.
  • Handled basic invoicing and mail management for office staff.
  • Arranged filing systems for easy use and retrieval by personnel.
  • Created weekly and monthly reports and presentations, enabling improved operational analysis.
  • Received and checked financial statements and reconciled related accounts.
  • Performed data entry tasks diligently, maintaining accurate office records at all times.
  • Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
  • Kept adequate office supplies on hand to support staff and business requirements.
  • Wrote professional letters, emails and memoranda for business communication.
  • Processed invoices accurately, avoiding any financial discrepancies for the company.
  • Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
  • Called customers with past-due invoices to request prompt payment.

Education

A-Levels - Software support

Speciss college
Bulawayo Zimbabwe

Skills

  • Professional attitude
  • Positive attitude
  • Patience and composure
  • Telephone manner
  • Communication proficiency
  • Microsoft Office proficiency
  • Email management
  • Professional and smart presentation

References

References available upon request.

Timeline

Office assistant

Fence Africa Pvt Ltd
10.2015 - 05.2024

A-Levels - Software support

Speciss college
Danelle Francis