Dan Moorooven
London
Summary
Accomplished professional with expertise in strategic and operational leadership, service transformation, and KPI management. Demonstrates proficiency in housing disrepair law, liability mitigation, and compliance through CPR Part 35 surveys and Section 20. Skilled in managing complex repairs portfolios, structural maintenance, and preventative programming within asset management. Optimises void workflows and procurement lifecycles while ensuring contractor governance in lettings. Fluent in multiple languages, adept at fostering trust across international client bases and diverse communities. Committed to leveraging skills for impactful service transformation and operational excellence.
Overview
16
16
years of professional experience
Work history
Housing Manager
Homes for Haringey
- Area Housing Manager — Hastoe Housing
- Home Ownership Team Leader — Enfield Council | Housing Options Team Leader — Barnet Homes
- Senior Housing Officer — L&Q | Senior Housing Options Officer — Guinness Trust
- Allocation & Assessment Team Leader — Peabody | Area Housing Manager — High Wycombe
Legal Disrepair Turnaround Manager (Fixed-Term Contract)
Clarion Housing Group
London
2026.01 - 2026.07
- Strategic Service Recovery: Retained to spearhead the operational turnaround and compliance modernisation of the Legal Disrepair Service for the high-risk North London region
- Financial Mitigation & Settlement: Successfully audited and negotiated multi-million-pound disrepair portfolios, delivering high-value commercial settlements that directly minimized group financial risk
- Workflow Restructuring: Engineered and implemented a major corporate project to clear complex historical property backlogs, optimising void times across complex housing stocks
- Data & Compliance Governance: Headed data compliance audits and established rigorous quality standards for expert witness evidence, ensuring 100% alignment with internal policies and CPR codes
- Operational Leadership: Provided senior direction to technical repairs and maintenance teams, establishing core KPIs to drive value-for-money metrics (User Context
- Housing & Property Consultant — Freelance (June 2025 – December 2025)
Property Consultant / Advisor
Ealing Council
2025.01 - 2025.06
- Managed procurement lifecycle for property consultants and repairs contractors.
- Led property transactions end-to-end including negotiation, due diligence, and completion.
- Completed defect and dilapidation inspections aligned with corporate asset standards.
- Produced comprehensive asset appraisal packs for senior leadership review.
R&M Market Consultant
Dialectica
2024.03 - 2024.09
- Multilingual Engagement: Utilised native fluency in multiple languages to engage directly with international stakeholders, capturing high-value repairs and maintenance market insights across diverse global jurisdictions.
- Strategic Market Insights: Delivered critical research and data tracking on the repairs and maintenance market to guide executive investment decisions.
- Performance Dashboards: Produced executive-level reports, analytics dashboards, and negotiated with commercial developers.
Strategic Transformation & Leadership Consultant
Northampton Partnership Homes
2023.08 - 2024.02
- Led service-wide transformation across Repairs, Assets, Voids, and Lettings portfolios.
- Reduced void turnaround days through proactive maintenance and workflow redesign.
- Oversaw structural CAPEX planning and contractor performance governance.
Head of Operations
Gloucester Grove TMO
2023.01 - 2023.07
- Led tenancy management, repairs, and compliance across a 1,200-home portfolio.
- Developed performance dashboards for occupancy, risk management, and repairs.
- Unified asset procurement processes and optimized asset lifecycle planning.
Voids & Lettings Manager
Brent Council
2022.07 - 2022.12
- Reduced void turnaround metrics by 15% through data-driven process optimisation.
- Monitored operational KPIs and implemented corrective action plans.
Estate Director
Millbank TMO
2022.02 - 2022.06
- Developed robust business action plans to drive estate service excellence.
- Led estate management, tenancy operations, and technical staff development.
Lettings Team Manager
Harlow Council
2020.11 - 2022.02
- Oversaw voids, lettings, and operational reporting for surveyor teams.
- Ensured property safety and statutory compliance before relet execution.
Head of Income Maximisation
Lambeth Council
2019.12 - 2020.08
- Aligned asset management, capital infrastructure, and regeneration programmes.
- Managed leases, commercial rent reviews, and high-value contract negotiations.
Procurement & Lettings Project Manager
Encompass Ltd
2017.08 - 2019.12
- Led end-to-end procurement and supplier management for property services.
Service & Acquisition Manager
Hounslow Council
2015.01 - 2017.08
- Led strategic procurement, category management, and risk interventions.
Voids & Lettings Team Manager
Camden Council
2012.01 - 2015.12
- Implemented data-led performance improvements across voids and property inspections.
Senior Leasehold Lead
Camden Council
2011.01 - 2012.12
- Managed leasehold operations including Section 20, major works, and service charges.
Education
Master’s in Leadership Practice -
Master’s in Strategic Management - undefined
BA (Hons) Law - undefined
University of Liverpool
CPD - Dispute Resolution, Damp & Mould Surveys, HHSRS, ASB Case Management, ESG in Real Estate
Skills
- Leadership: Strategic & Operational Leadership Service Transformation KPI Management
- Disrepair & Compliance: Housing Disrepair Law Liability Mitigation CPR Part 35 Surveys Section 20
- Asset Management: Complex Repairs Portfolios Structural Maintenance Preventative Programming
- Lettings: Void Workflow Optimisation Procurement Lifecycles Contractor Governance
- Languages & Cultural Competency: Fluent in multiple languages; expert at building trust across international, multilingual client bases and diverse demographic communities
Selected Projects
Damp & Mould Survey Programme — Northampton Partnership Homes, Asset Disposal & Portfolio Optimisation Strategy — Ealing Council, Corporate Plan Strategy — Gloucester Grove TMO, Homelessness Prevention & Risk Programme — Barnet Homes
Timeline
Legal Disrepair Turnaround Manager (Fixed-Term Contract)
Clarion Housing Group
2026.01 - 2026.07
Property Consultant / Advisor
Ealing Council
2025.01 - 2025.06
R&M Market Consultant
Dialectica
2024.03 - 2024.09
Strategic Transformation & Leadership Consultant
Northampton Partnership Homes
2023.08 - 2024.02
Head of Operations
Gloucester Grove TMO
2023.01 - 2023.07
Voids & Lettings Manager
Brent Council
2022.07 - 2022.12
Estate Director
Millbank TMO
2022.02 - 2022.06
Lettings Team Manager
Harlow Council
2020.11 - 2022.02
Head of Income Maximisation
Lambeth Council
2019.12 - 2020.08
Procurement & Lettings Project Manager
Encompass Ltd
2017.08 - 2019.12
Service & Acquisition Manager
Hounslow Council
2015.01 - 2017.08
Voids & Lettings Team Manager
Camden Council
2012.01 - 2015.12
Senior Leasehold Lead
Camden Council
2011.01 - 2012.12
Housing Manager
Homes for Haringey
Master’s in Strategic Management - undefined
BA (Hons) Law - undefined
University of Liverpool