Damon Roel

• Plan and adjust team workload to ensure project timescales are met

• Manage the ticketing system, tracking requests, and ensuring timely resolution of inquiries

• Digitise all asset data onto Kier GIS systems and export to various formats when required

• Motivate, coach and train the team helping to provide a positive and productive work environment

• Learn and understand all tasks performed by the operations team, ensuring comprehensive knowledge to effectively train new staff and support team development

• Act as the primary coordinator for data acquisition with utility companies, tracking correspondence, and following up as necessary to gather essential asset information.

• Help in the GIS and data management and offer back-office support functions as required

• Ensure extremely high accuracy of all data that you are a custodian of

• Assist in the maintenance of GIS and asset data and offer support functions as required

• Actively promote Health and Safety in the workplace, setting a good example to other employees and ensuring awareness of and compliance with general Health and Safety responsibilities as set out in the Health and Safety Management System

• Perform other duties as may from time to time be reasonably required

• Enable the capture of the location and condition of assets using various technologies and GPS tools

• Adhere to IMS (Integrated Management System) procedures, incorporating quality assurance measures

• Led digital transformation initiatives, improving data governance and system security across the organisation.
• Developed and implemented IT and data management strategies in line with regulatory requirements.
• Provided expert guidance on data security, minimising cyber risks and ensuring compliance with GDPR.
• Managed a cross-functional team, driving performance through mentoring and training.
• Developed policies and procedures to ensure the charity’s compliance with industry standards.
• Collaborated with senior leadership to align IT strategy with the organisation’s overall mission.
• Oversaw information governance, acting as the Senior Information Risk Owner (SIRO), safeguarding sensitive information.

• Directed IT operations, enhancing system efficiencies and ensuring seamless service delivery.
• Led compliance initiatives, ensuring adherence to national and international regulations.
• Collaborated with internal departments to streamline workflows and improve data management.
• Developed and enforced policies to reduce compliance risks and enhance organisational resilience.
• Implemented corrective action plans following audit findings, closing compliance gaps swiftly.
• Delivered training sessions on compliance and data security, fostering a culture of awareness.
• Established monitoring systems to identify and address potential data breaches or violations.

• Managed organisational databases, optimising performance and ensuring data accuracy.
• Implemented data security protocols, protecting sensitive information from unauthorised access.
• Provided technical support and training on database management, boosting operational efficiency.
• Developed user access permissions to safeguard confidential information while maintaining accessibility.
• Regularly liaised with external vendors to enhance system functionality and support.
• Automated routine data management tasks, improving process efficiency and reducing manual workload.
• Maintained and updated database documentation, ensuring compliance with internal and external standards.