DAMON LILLITOS
Bushey,UK
Summary
A dedicated and accomplished professional within the ITAM consulting space providing highly valued client advisory and support through their ITAM journey. Possesses excellent organisational and customer relationship skills. Works well under pressure with a proven track record for delivering to deadlines, while constantly seeking to widen underlying industry knowledge in order to deliver continued service excellence.
Overview
22
22
years of professional experience
Work history
Engagement Manager - ITAM Architect
ITSX Assure
Runcorn, Halton
04.2025 - Current
- Manage SME deliverable project timelines from ELPs to SAM tool onboarding. Align stakeholders to key milestone targets and responsibilities for successful deadline completions within tight timeframes.
- Assemble weekly and monthly performance reports on engagement successes including £100K license optimisations. Articulate strategic value of planned actions including risk mitigations and SAM Tool data trustworthiness enhancements.
- Facilitate client workshops to gather SAM Tool improvements, reporting and metrics requirements that both inform ITAM performance and realise framework enhancement opportunities.
- Assemble bespoke Audit audit response framework pertinent to specific software publishers thereby mitigating financial penalty risks during active license reviews.
- Design ITAM Architect delivery go-to-market model that facilitates specific operational process designs to broad client maturity planning.
Manager – IT Program Transformation
Anglepoint UK Ltd
04.2023 - 04.2025
- Lead SAM Strategy workshops to provide clients with best SAM practice recommendations to address their challenges, objectives and achieve SAM maturity goals.
- Design ITAM processes to enhance clients’ asset lifecycle management to meet organisational IT cost and business objectives.
- Develop and manage continual improvement of ISO standard ITAM processes per audit and accreditation stipulations.
- Train employees on ITAM framework concepts to develop their skillsets and in turn provide excellent standard ITAM client advice.
- Lead Functional and Lifecycle Process Design for company ISO 19770-1 accreditation.
Client Success Manager
Anglepoint UK Ltd
04.2018 - 03.2023
- Deliver to clients full multi-publisher and tooling managed services to identify and mitigate software risks, achieve cost optimisation and operational efficiencies amounting to over $1.2M annually.
- Assemble Quarterly Service Reports highlighting achievements and objectives to showcase value of SAM while alerting clients to industry trends and recommended proactive action to safeguard future progress.
- Train Anglepoint consultants on SAM managed service principles to support further multi-publisher engagement success.
Senior Consultant
Anglepoint UK Ltd
01.2016 - 03.2018
- Lead Anglepoint UK team cadence meetings to maintain projects progress and identify means to enhance deliverable content and value to Dell-EMC (formerly EMC).
- Assemble and QA EMC software Effective License Positions (ELPs), with emphasis on Enterprise License Agreements (ELA)
- Discuss ELP output and findings with EMC Engagement Managers to increase sales opportunity generation.
- Train Anglepoint consultants on EMC software licensing principles, ELA contracts, and ELP process steps to establish deliverable quality and accuracy.
International Portfolio Analyst
EMC Europe Ltd
05.2006 - 01.2016
- Chair working group to establish clients’ Software ELA tracking methods and framework to drive contract renewal planning in order to secure sale opportunities.
- Support IT hardware leasing transactions by facilitating sales teams’ review of client leased install base data to successfully time and pitch proposals.
- Assemble buyout termination calculations for final price bids.
- Track and expedite leased assets returns to cover outstanding costs, and advance hardware refresh sales cycles across EMC’s client base.
- Train EMC employees on leased asset process cycles to increase stakeholder collaboration in end of lease management and ensure program viability.
End of Lease & Re-marketing Team Leader
ING Lease UK Limited
08.2005 - 05.2006
- Train team, new to the leasing industry, in contract termination events and ING lease management systems to succeed in their administrator roles.
- Manage team to ensure effective processing of end of lease activities, including brokerage asset repurchase and ex-leased asset sale negotiations.
End of Lease Administrator
CitiCapital / CIT Commercial UK Limited
07.2003 - 05.2005
- Manage end of lease events including negotiated sales, secondary rentals and brokerage equipment buy-backs to cover residual value costs and significantly increase lease portfolio profitability.
Education
MSc European Property Development & Planning -
University College London
LondonBA (Hons) Geography -
University College London
LondonSkills
ITAM Strategy and Framework Maturity
SAM Multi-Publisher Managed Services
Audit Defence Framework
Contract Negotiation
EMC Software Licensing & Compliance
Micro Focus Software Licensing & Compliance
CERTIFICATIONS
- IAITAM CSAM (Certified Software Asset Manager)
- IAITAM CHAMP (Certified Hardware Asset Management Professional)
- ITIL Foundation 4 Edition
- EMC Proven Professional Certification
- Prince2 Foundation
Personal Information
Nationality: British / Irish
Timeline
Engagement Manager - ITAM Architect
ITSX Assure
04.2025 - Current
Manager – IT Program Transformation
Anglepoint UK Ltd
04.2023 - 04.2025
Client Success Manager
Anglepoint UK Ltd
04.2018 - 03.2023
Senior Consultant
Anglepoint UK Ltd
01.2016 - 03.2018
International Portfolio Analyst
EMC Europe Ltd
05.2006 - 01.2016
End of Lease & Re-marketing Team Leader
ING Lease UK Limited
08.2005 - 05.2006
End of Lease Administrator
CitiCapital / CIT Commercial UK Limited
07.2003 - 05.2005
MSc European Property Development & Planning -
University College London
BA (Hons) Geography -
University College London