Dynamic Agile Delivery Manager with a proven track record at NHS Business Service Authority, excelling in stakeholder management, requirements gathering and effective project delivery. Expert in driving project success through effective use of Jira Software and fostering client relations. Committed to continuous improvement and delivering impactful results in fast-paced environments.
Strongly demonstrates high level of analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Projects Managed:
A. Data Classification to meet with the Government Security Classification Policy (GSCP)
B. Build Update on the WeCare Annual Staff Award
C. Data Retention in Microsoft Dynamics Platform for all Services
D. Data Migration from Oracle to Fabrics - Building the Presentation Layer Platform Workstream.
1. Identified all stakeholders and prepared stakeholder matrix to gather the right information from all Subject Matter Experts (SMEs)
2. Gathered requirements (including all GSCP documents) on a continuous basis to understand the project deliverables.
3. Continuously liaise with the stakeholders to review requirements and ensure prioritization based on business needs and urgency.
4. Facilitate the sprint planning, daily scrum, sprint review and sprint retrospective to inspect, adapt and drive progress towards the sprint goal, product goal and programme objectives.
2. Facilitates scrum events to check with team members what has been done, what is to be achieved for each day as well as removing blockages for each member to get the work done.
3. Escalated and inform the stakeholders of every impediment that cannot be easily managed within the team.
4. Collaborated with the Product Owner to drive backlog refinement to ensure definition of ready (DoR) in alignment with INVEST characteristics with the aim of achieving ready backlog for subsequent sprints.
5. Identified impediments within the team and ensure escalation to the product owner, with continuous updates for the team to be aware of the status for resolution.
6. Guides, coaches and encourages team member to autonomously work on their tasks and ensure blockers are identified and resolved as quickly as possible.
7. Liaised with the product owner to prioritize the product backlogs, and define the success criteria (Definition of Done)
8. Estimated the team velocity towards ensuring that work is planned with the available capacity.
9. Continuously updates the project report and communicates constantly to the product owner about the status of each user story.
10. Conduct sprint review meetings to check the increments meet with the definition of done (DoD) and aligns with the overall project goal.
12. Conducts sprint retrospectives after completion of each sprint to reflect on what went well, what could have been done better and implement these into the next sprint.
13. Track, gather and analyze metrics such as epic, sprint and release burndown chart, burn-up chart, velocity chart, lead and cycle time to measure progress, patterns, influence planning and aid decision making
Project: Customer Experience Report Analytics