DAMILOLA ADEREMI
Administrative/Customer Service Officer
Manchester
Summary
A highly efficient and diligent Administrative Officer with over 7years experience across several industries seeking a position in a progressive organization which values enthusiastic and hardworking individuals. My mission has always been to exceed customer's expectation and create experience that leave customers spell bound. Furthermore, to find and pursue stimulating and challenging opportunities where my skills and experience can be immensely put to use for the accomplishment of the organizational goals, thereby progressing in an environment of growth and excellence
Overview
7
7
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work history
Officer Administrator/Receptionist
ORIGIN TECH.GROUP
SURULERE
09.2020 - 02.2024
- Oversaw diverse business activities-including day to day operations, procurement, technology systems, research, and records-also implemented new procedures to ensure optimal productivity
- Maintained Company's calendar, organized and scheduled meetings/appointment
- Managed stocks of office supplies and placed orders when necessary
- Managed agendas/travel arrangements/appointments for the top management
- Made and Received calls to customers and suppliers
- Scheduled in-house and external events, Organized couriers.
Admin/Customer Engagement Officer
DAHFEX GLOBAL SOLUTIONS
OMOLE PHASE II
11.2016 - 08.2020
- Searched for new clients who might benefit from company products and keeping potential clients in designated regions
- Developed long-term relationships with clients
- Followed up on clients via phone calls and e-mails
- Provided Secretarial services
- Maintained call logs and report details to line manager
- Supervision of casual staff
- Assisted with logistics for meetings and trainings
- Monitored and managed office supplies
- Liaised and negotiated with vendors.
Education
HND Statistics (Upper Credit) -
FEDERAL POLYTECHNIC, BIDA, NIGER STATE
01.2012 - 09.2014
ND - Statistics
FEDERAL POLYTECHNIC, BIDA, NIGER STATE
01.2008 - 10.2010
Senior Secondary School Certificate -
FEDERAL SCIENCE & TECHNOLOGY COLLEGE, NIGER STATE
09.2002 - 07.2008
Primary School Leaving Certificate -
DOMI-GREAT INTERNATIONAL SCHOOL, NIGER STATE
09.1996 - 07.2001
Skills
- Attention to Detail
- Communication skills
- Problem-solving
- Proficiency in CRM tools(Slack, Trello etc)
- Organizational skills
- Proficiency in Microsoft Office(Word, Excel, PowerPoint and Outlook)
- Time Management
Certification
Employability Skills Training by Eden Care & Resourcing Limited 2019
Technical Support Fundamentals by Coursera 2022
IT Support Skills by Digital Witch Support Community 2022
Goggle Data Analytics by Coursera IN-VIEW
Advanced Excel, Power BI and My SQL by GIIT AFRICA 2024
Timeline
Officer Administrator/Receptionist
ORIGIN TECH.GROUP
09.2020 - 02.2024
Admin/Customer Engagement Officer
DAHFEX GLOBAL SOLUTIONS
11.2016 - 08.2020
HND Statistics (Upper Credit) -
FEDERAL POLYTECHNIC, BIDA, NIGER STATE
01.2012 - 09.2014
ND - Statistics
FEDERAL POLYTECHNIC, BIDA, NIGER STATE
01.2008 - 10.2010
Senior Secondary School Certificate -
FEDERAL SCIENCE & TECHNOLOGY COLLEGE, NIGER STATE
09.2002 - 07.2008
Primary School Leaving Certificate -
DOMI-GREAT INTERNATIONAL SCHOOL, NIGER STATE
09.1996 - 07.2001
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