Damilola Adebote

Supported children, young people, and adults experiencing mental health difficulties, substance misuse, and homelessness.
Developed and implemented person-centred support plans tailored to individual needs.
Assisted service users in accessing housing, healthcare, education, and employment opportunities.
Provided emotional support and crisis intervention during periods of distress.
Promoted independent living skills including budgeting, cooking, and daily living activities.
Worked closely with social workers, mental health professionals, housing officers, and external agencies.
Maintained accurate, confidential records in line with organisational policies and safeguarding standards.
Conducted risk assessments and followed safeguarding procedures where necessary.

To provide practical, emotional, and social support to young people (typically aged 16–25) living in supported accommodation, helping them develop independence, life skills, and confidence while ensuring their safety and wellbeing.

Assist young people in developing daily living skills (cooking, cleaning, budgeting, shopping).
Support with maintaining tenancy and understanding housing responsibilities.
Encourage personal hygiene and healthy lifestyle choices.

Build positive, professional relationships based on trust and respect.
Provide one-to-one key work sessions to review goals and progress.
Promote self-esteem, resilience, and positive decision-making.

Ensure the safety and wellbeing of all young people.

Recognise and respond appropriately to safeguarding concerns.

Follow safeguarding policies and report concerns in line with procedures.

Manage challenging behaviours calmly and professionally.

Encourage engagement in education, training, or employment.

Assist with CV writing, job applications, and interview preparation.

Support attendance at appointments (college, Job Centre, healthcare).

Maintain accurate and up-to-date case notes and reports.

Contribute to support plans and risk assessments.

Attend team meetings and contribute to care planning

Liaise with social workers, housing officers, education providers, and other professionals.

Advocate on behalf of young people where appropriate.

Support the achievement of store sales targets and KPIs.

Drive upselling and cross-selling of sports products and equipment.

Monitor daily sales performance and identify opportunities for improvement.

Assist in implementing promotional campaigns and in-store marketing.

Ensure exceptional customer service standards are maintained.

Resolve customer complaints professionally and efficiently.

Lead by example in delivering product knowledge and customer engagement.

Promote loyalty programs and customer retention strategies.

Supervise and motivate sales staff.

Assist with staff training, onboarding, and performance coaching.

Support rota planning and shift management.

Step in as acting manager in the absence of the Branch Manager.

Monitor stock levels and coordinate replenishment.

Ensure accurate stock control and minimise shrinkage.

Oversee deliveries, pricing, and merchandising.

Maintain attractive and organised product displays.

Ensure store health & safety standards are met.

Support cash handling procedures and daily reconciliations.

Maintain store security procedures.

Ensure company policies and procedures are followed.