Damilare Babalola
Barking
Summary
I am an innovative and diligent young student with multiple experiences in customer service roles, currently pursuing a degree in Computer Science at the University of Sussex. My strong academic background, including top grades in GCSEs like Mathematics and Computer Science, has helped develop my attention to detail and analytical thinking. I am passionate about delivering exceptional customer experiences and have honed my communication and teamwork skills through various roles in retail and hospitality. I am an outstanding team worker who enjoys taking on challenging tasks, and I am committed to continuous learning in a professional, customer-focused environment.
Overview
3
3
years of professional experience
Work History
Administrative Work
HDG
- Worked in a professional environment to help sort files in a clear organized manner
- Included constant communication to enable clarity on where files should be placed
- Answered phones in a polite and timely manner
- Ad hoc duties such as banking and dispatching parcels
- Completed insurance inventory for the company
- Various admin tasks to help the team.
Summer Internship
Orgvue
07.2024 - 08.2024
- Participated in team meetings to gain insights of project dynamics and observe decision making processes
- Enhanced my abilities in React with Typescript through building and maintaining scalable web applications
- Supported the engineers by creating tests with jest programming language and reporting the failed tests
- Proactively engaged in continuous learning through regular stand-up and one-on-one meetings to understand the team workflows and assessing my progress.
Customer Service Assistant
Sodexo Prestige- Brighton & Hove Albion fc
04.2023 - 06.2024
- Worked in retail at the Brighton and Hove Albion stadium to help deliver an excellent service to a range of diverse and passionate fans who want food and beverages
- Due to the fast-paced environment, effective communication was crucial in the job
- Required to communicate between my co-workers and customers to ensure there is no misunderstanding
- Handled cash transactions at the cashier
- Kept track of the inventory to ensure there was enough and to restock if necessary
- Regularly swept and cleaned the workspace to keep a healthy environment and to ensure there is no contamination into customers' food.
Summer Part-time Work Experience
Shoreditch connextions
Liverpool street
07.2021 - 08.2021
- Worked as a team to help manage the networks of buildings across Liverpool street
- Discuss and create solutions to many problems such as the distance between devices and the network switch
- Required constant communications between clients to understand their needs or problems they may be having
- Created network cables and helped build/set up physical networks across multiple offices and buildings.
Education
Bachelor of Science - Computer Science
University Of Sussex
Brighton 06.2022 -
A-Levels - Computer Science
Eastbury Community School
London 09.2020 - 07.2022
A-Levels - Computer Science
Eastbury Community School
London 09.2020 - 09.2022
A-Levels - Mathematics
Eastbury Community
Brighton 09.2020 - 09.2022
Skills
- Great problem solving capability
- Proactive
- Catering coordination
- Well organized
- Good attention to detail
- Excellent communication skills
- Advanced numeracy skills
- Customer Service
- Teamwork
- Sales Skills
- Stock Management
- Product knowledge
- Sales techniques
- Relationship building with customers
- Menu knowledge
- Cash handling
References
- HDG Ltd Tracy Elliott, tracy.elliott@hdgltd.com, 0207 456 8172
- Shoreditch connextions Director: Rachel Rabe, +44 20 7456 8176, +44 7771 79 00 88, rachel.rabe@hdgltd.com
- Sodexo Prestige-Brighton and Hove Albion fc Hannah Persson, Hannah.persson2@sodexo.com, 01273101155, 07443075428
Timeline
Summer Internship
Orgvue
07.2024 - 08.2024
Customer Service Assistant
Sodexo Prestige- Brighton & Hove Albion fc
04.2023 - 06.2024
Bachelor of Science - Computer Science
University Of Sussex
06.2022 -
Summer Part-time Work Experience
Shoreditch connextions
07.2021 - 08.2021
A-Levels - Computer Science
Eastbury Community School
09.2020 - 07.2022
A-Levels - Computer Science
Eastbury Community School
09.2020 - 09.2022
A-Levels - Mathematics
Eastbury Community
09.2020 - 09.2022
Administrative Work
HDG