Damilare Adekunle
Sales Assistant
Edgware
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
1
1
Language
Work History
Social Media Manager/ Personal Assistant
Rena Barron Sells Homes
Atlanta, United State Of America
06.2021 - Current
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Suggested and implemented new features to develop brand awareness.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
- Engaged relevant influencers to build brand awareness.
- Designed and implemented social media strategies to align with business goals.
- Worked with department personnel to deliver brand consistency in social media messages.
- Communicated with followers to promptly respond to queries and monitor reviews.
- Improved page content, keyword relevancy and branding to achieve search engine optimization goals.
- Increased customer engagement through social media.
- Created actionable plans to grow and maintain followers through Twitter, Facebook and Instagram.
- Identified target market and key segments through in-depth analysis of markets and related trends.
Sales Assistant
SAM's And Crown
Ibadan, Oyo state, Nigeria
11.2019 - 08.2020
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Worked with loss prevention in monitoring shopper behavior.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Referred customers to various services by evaluating needs and providing recommendations.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained records related to sales, returns and inventory availability.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Input credit and debit card payments in POS system to complete purchases.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Gathered and prepared sales materials in preparation for sales meetings.
- Assisted customers with prompt and polite support in-person and via telephone.
Sale Assistant
Josem Pharmacetical
Lokoja , Kogi state, Nigeria
05.2017 - 08.2019
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Increased customer satisfaction by resolving issues.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked flexible hours across night, weekend and holiday shifts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used Microsoft Word and other software tools to create documents and other communications.
Education
Bachelor of Technology - Architecture
Federal University Of Technology Akure
Akure Nigeria 11.2012 - 03.2018
West Africa Examination council - Economics
Heritage College
Egbe, kogi state, Nigeria 07.2004 - 07.2010
Skills
Utilizing social media
Timeline
Social Media Manager/ Personal Assistant
Rena Barron Sells Homes
06.2021 - Current
Sales Assistant
SAM's And Crown
11.2019 - 08.2020
Sale Assistant
Josem Pharmacetical
05.2017 - 08.2019
Bachelor of Technology - Architecture
Federal University Of Technology Akure
11.2012 - 03.2018
West Africa Examination council - Economics
Heritage College
07.2004 - 07.2010
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