Damian Longley

Slough,Berkshire

Summary

A dedicated and results-driven professional with a relentless commitment to delivering excellence in every task. Seeking a challenging and rewarding position where I can leverage my extensive experience in cleaning, waste management, and customer service to drive operational efficiency and customer satisfaction. With a proven track record of exceeding expectations in diverse roles, I aim to contribute my strong work ethic, exceptional communication skills, and proactive problem-solving abilities to a forward-thinking organization. Eager to embark on a new opportunity where I can continue to grow professionally, make a positive impact, and thrive in a collaborative team environment.

Overview

years of professional experience

Work history

John Lewis & Partners

Weybridge

10.2023 - 01.2024

Acted as a driver's mate for a busy delivery team, supporting logistics and customer service operations
Assisted in the loading and unloading of merchandise, ensuring accuracy and efficiency in delivery processes
Collaborated with team members to plan delivery routes and optimize schedules for timely service
Provided exceptional customer service during deliveries, including assembling furniture and appliances and addressing customer inquiries or concerns
Received commendations from customers for professionalism and helpfulness during deliveries
Communicated effectively with team members and supervisors to coordinate tasks and resolve issues as they arose
Contributed to a positive work environment through teamwork and mutual support among colleagues.

Biffa Waste

Stanwell Moor

08.2022 - 07.2023

Served as a driver's mate, assisting with waste collection and disposal operations in urban and suburban areas
Operated bin lift machinery and assisted in loading and unloading waste materials onto collection vehicles
Conducted pre-trip inspections and maintained cleanliness and organization of the work vehicle
Interacted with customers to provide assistance and address inquiries or concerns related to waste collection services
Demonstrated professionalism and strong communication skills in customer interactions
Adapted to changing work conditions and schedules, remaining flexible and responsive to meet operational needs
Successfully navigated diverse routes and traffic conditions to ensure timely completion of collection routes.

Thames Valley Athletic Centre

Datchet

01.2022 - 08.2022

Cleaned and maintained various facilities, including the sauna, steam room, showers, locker rooms, toilets, and reception area
Used industry-standard cleaning equipment and products to achieve high standards of cleanliness and hygiene
Managed cleaning schedules and inventory of cleaning supplies to ensure adequate stock levels and timely replenishment
Provided excellent customer service by greeting patrons, answering inquiries, and addressing concerns in a courteous and professional manner
Received positive feedback from customers for exceptional service and attention to detail
Collaborated with colleagues to coordinate tasks and ensure efficient operations, fostering a positive team environment.

Education

Langley Academy

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Langley College

Skills

Communication: Exceptional verbal and written communication skills, adept at conveying complex ideas clearly and effectively to diverse audiences Proven ability to actively listen and empathize with others, fostering strong interpersonal relationships and promoting collaboration
Customer Service: Extensive experience in providing outstanding customer service, with a keen focus on exceeding expectations and ensuring customer satisfaction Skilled at anticipating customer needs, addressing inquiries and concerns promptly and professionally, and cultivating positive customer experiences
Teamwork: Demonstrated proficiency in collaborating effectively with team members to achieve shared goals and objectives Capable of contributing positively to team dynamics through active participation, open communication, and mutual respect Able to leverage individual strengths to enhance team performance and foster a cohesive working environment
Leadership: Natural leadership abilities with a track record of taking initiative and assuming leadership roles when necessary Skilled at motivating and inspiring team members to perform at their best, providing guidance and direction, and leading by example to achieve common objectives

Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify root causes of issues and develop practical solutions Experienced in evaluating alternatives, making informed decisions, and implementing effective strategies to address challenges and optimize outcomes
Organization: Highly organized and detail-oriented, capable of managing multiple tasks and priorities simultaneously Proficient in establishing and maintaining efficient systems and processes to streamline workflow, maximize productivity, and meet deadlines consistently
Adaptability: Flexible and adaptable to changing circumstances and environments, able to thrive in fast-paced and dynamic work settings Skilled at remaining calm under pressure, adjusting to new situations with ease, and embracing challenges as opportunities for growth and learning
Technical Skills: Proficient in operating a wide range of equipment and machinery, including bin lift machinery, power tools, and cleaning equipment Basic knowledge of plumbing and multi-trade skills acquired through vocational training and hands-on experience Familiarity with computer applications and software relevant to administrative tasks and job-specific requirements

Languages

Fluent in English, with proficiency in basic computer skills.

Custom

Committed to ongoing learning and professional development to enhance skills and knowledge in relevant areas.

References

References available upon request.

Timeline