Daljit Singh
London,Middlesex
Summary
Highly organized and self-motivated individual with proven ability to manage diverse personalities. Driven professional with talent for leadership with expertise in team management and efficiency. Engage in various charity activities to give back to the community and hold weekly food stalls in busy areas to feed the homeless through charity 'Bhangra buzz'. Carry strengths to identify solutions to challenging problems which I developed by participating in various extracurricular and voluntary work. Collaborative team player with excellent interpersonal, communication and conflict resolution skills. Always seeking opportunities to learn and improve my skills.
Overview
10
10
years of professional experience
Work history
Senior store manager
Creams Windsor
Windsor, West Berkshire
2024.08 - Current
- Managing staff rotas and operations to maintain financial efficiency
- Led team meetings for improved communication and problem-solving skills.
- Communicated effectively with all levels of staff for seamless operation.
- Reviewed performance metrics to identify areas of improvement regularly.
- Coordinated daily operations, enhancing efficiency within the company.
- Fostered positive work environment, reducing staff turnover significantly.
- Oversaw budget planning for controlled expenditure and maximized profitability.
Youth justice worker
Her Majesty's Prison and Probation Service
Feltham, middlesex
2021.04 - 2024.07
- Built positive, productive client relationships for enhanced social support with over 100 young people.
- Attended regular training and supervision workshops for improved service user support.
- Maintained confidential case documentation in line with data protection regulations.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Promoted importance of voicing concerns and obstacles.
- Consulted with multidisciplinary team of professionals to optimize treatment plans for complex cases.
- Produced enhanced and detailed reports for incidents taking place with their action plans.
- Led restorative justice programmes that encouraged empathy and understanding among young offenders.
Manager
Your Local Superstore
London, Middlesex
2019.08 - 2021.03
- Managed day-to-day operations, including supervision and task delegation for team.
- Coordinated with various official organizations and launched grand openings for 2 new stores.
- Used tools such as Microsoft excel and Microsoft project continuously to generate and issue invoices and inventory reports.
- Displayed customer relationship building skills which reflected in increase of revenue
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
FCO Apprentice
Cadent Gas Limited
London, Middlesex
2018.09 - 2019.05
- Delivered exceptional level of service to each customer by listening to concerns and identifying solutions.
- Maintained strong work ethic, displaying enthusiasm for industry and career growth.
- Shadowed senior team members to observe established processes and best practices.
- Engaged in on-the-job training to enhance skills related to specific trades.
Managing Assistant
Patiala house Limited
London, Middlesex
2015.11 - 2018.08
- Handling and processing daily accounts and data using Microsoft (Excel/Access/PowerPoint).
- Implemented marketing strategies which resulted in 12% growth of customer base within 1 year.
- Monitored multiple databases to keep track of all company inventory.
- Analysed departmental documents for appropriate distribution and filing.
- Created itineraries, booked travel, and managed expenses for different department employees.
- Successfully delivered on tasks within tight deadlines.
Education
A-Levels - Government And Politics
Heston Community School
London2018
A-Levels - Business Studies Level 3 Btec
Heston Community School
London2018
GCSE -
Featherstone High School
London2016
Skills
- Fluent in English, Panjabi, Urdu and Hindi
- Excellent communication and interpersonal skills
- Confident and diplomatic when talking to people
- Quintessential analytic skills with commercial acumen
- Enjoy working in highly pressurized and demanding environments
- Understand and perform key business metrics
- Avid learner always looking to expand knowledge
- Highly experienced in using tools such as Microsoft Excel
- Skilled in Strategic Planning
- Professional in customer relationship building
Timeline
Senior store manager
Creams Windsor
2024.08 - Current
Youth justice worker
Her Majesty's Prison and Probation Service
2021.04 - 2024.07
Manager
Your Local Superstore
2019.08 - 2021.03
FCO Apprentice
Cadent Gas Limited
2018.09 - 2019.05
Managing Assistant
Patiala house Limited
2015.11 - 2018.08
A-Levels - Government And Politics
Heston Community School
A-Levels - Business Studies Level 3 Btec
Heston Community School
GCSE -
Featherstone High School