Summary
Work History
Education
Skills
Timeline
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Dalia Rafik

English & Kurdish
Coventry

Summary

First year studying Psychology BSC at Coventry University. I am a versatile and empathetic professional known for my effective communication skills and the ability to adapt to various situations with maturity and a helpful attitude. My multilingual proficiency includes fluency in English and Kurdish, In my leisure time, I am passionate about expressing my creativity through art, translating my ideas onto canvas. With a strong knack for interpersonal communication and a keen focus on task completion, I am well-prepared to excel in any professional setting. I am currently seeking part-time roles in retailing and any other working environment, I am available to work straightaway, I am able to work at these times: Monday: 4pm - any Tuesday: unavailable Wednesday: 4pm - any Thursday: anytime Friday: anytime Saturday: anytime Sunday: anytime


Work History

Restaurant Busser

The Botanist
02.2024 - 03.2024
  • Contributed to smooth restaurant operations by promptly resetting tables for new customers.
  • Ensured guest satisfaction by addressing any concerns or issues related to table settings or cleanliness efficiently.
  • Supported the restaurant''s sustainability initiatives by properly separating waste materials for recycling or composting when appropriate.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Demonstrated attention to detail when setting tables according to specific event requirements or guest preferences.

Weekend Party Host

Jam Jam Boomerang
11.2023 - 02.2024
  • Contributed to company growth by upselling additional services or products when appropriate, increasing revenue per event.
  • Planned parties according to customer specifications.
  • Making sure allergies were main priority within the foods.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Governed dining area to coordinate, usher and remove obstacles to drive positive dining experience.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized stock in front lanes.
  • Handled table service to customers.
  • Wiping down tables, hoovering the area to ensure cleanliness.
  • Promoted a safe environment by enforcing rules and regulations consistently during events.

Education

Bachelor of Science -

Coventry University
Coventry, United Kingdom
04.2026

A Level -

Ron Dearing UTC
Hull, United Kingdom
06.2023

Skills

    Team Collaboration

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Timeline

Restaurant Busser

The Botanist
02.2024 - 03.2024

Weekend Party Host

Jam Jam Boomerang
11.2023 - 02.2024

Bachelor of Science -

Coventry University

A Level -

Ron Dearing UTC
Dalia RafikEnglish & Kurdish