DALIA AL-KHAYYAT
EDINBURGH
Summary
Experienced strategic business management professional with seven years of expertise in communication, problem-solving, and stakeholder satisfaction, currently pursuing an MBA at the University of Edinburgh Business School. Proven success in business development, project management, account management, and operations, resulting in a 30% improvement in operational efficiency and a 25% increase in client satisfaction. Committed to boosting organizational effectiveness and fostering collaboration to drive success.
Overview
7
7
years of professional experience
Work History
Senior Key Account Specialist
The General Authority Of Media Regulation
05.2021 - 08.2023
- Strategized key partnerships and boosted engagement, significantly increasing market reach.
- Elevated campaign performance through detailed analysis and correction of strategic errors.
- Improved consumer relations by supporting social media collaborations and managing account operations.
- Increased operational efficiency by 30% through leading initiatives in account management and implementing advanced analytics tools.
Investors Relationship Officer
The General Authority Of Media Regulation
01.2019 - 05.2021
- Increased process efficiency and investor satisfaction by streamlining applications.
- Informed decision-making for over 50 investor assessments annually by optimizing data collection and analysis.
- Improved educational impact by providing expert guidance in media course development.
- Developed new presentation techniques for project statistics, resulting in enhanced clarity and engagement.
Investment Development Program Coordinator
The General Authority Of Media Regulation
08.2017 - 01.2019
- Enhanced workflow efficiency by developing reporting procedures and implementing structured processes.
- Played a pivotal role in KSA's 2018 cinema opening through collaboration with service providers.
- Ensured timely project milestones by facilitating seamless communication.
- Demonstrated organizational and coordination skills in high-profile events, improving operational performance.
Intern
Mercer Consulting
09.2016 - 01.2017
- Leveraged industry best practices to develop customized solutions for each unique client situation, resulting in an 80% productivity improvement.
Intern
Saudi Awwal Bank, SABB
06.2016 - 09.2016
- Gained valuable experience working within an integrated team, applying learned concepts directly into relevant work situations.
Education
Master of Business Administration - MBA
University of Edinburgh Business School
06.2024
Certificate in Computer Application -
Technical and Vocational Training Corporation
11.2021
Certificate in Management Skills Development Program -
International Council for Development and Business Administration
11.2018
Bachelor's Program - Human Resources
Dar Al-Uloom University
05.2016
Skills
- Project Management
- Relationship Management
- Communication
- Critical thinking
- Data collection
- Teamwork
- CRM proficiency
- MS Office
Languages
Arabic
Native language
English
Proficient
C2
Additional Information
- Coordinated and executed successful fundraising events for a non-profit organization.
- Conducted more than 100 student surveys to help develop and meet significant objectives
Timeline
Senior Key Account Specialist
The General Authority Of Media Regulation
05.2021 - 08.2023
Investors Relationship Officer
The General Authority Of Media Regulation
01.2019 - 05.2021
Investment Development Program Coordinator
The General Authority Of Media Regulation
08.2017 - 01.2019
Intern
Mercer Consulting
09.2016 - 01.2017
Intern
Saudi Awwal Bank, SABB
06.2016 - 09.2016
Master of Business Administration - MBA
University of Edinburgh Business School
Certificate in Computer Application -
Technical and Vocational Training Corporation
Certificate in Management Skills Development Program -
International Council for Development and Business Administration
Bachelor's Program - Human Resources
Dar Al-Uloom University
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