Dale Woods
Leicester
Summary
Accomplished QA professional with extensive expertise in test strategy, QA governance, and test management. Demonstrates proficiency in stakeholder communication and alignment, ensuring seamless ERP integration and eCommerce solutions. Skilled in defect management, UAT, regression testing, and performance testing, with a strong foundation in SQL and database testing. Adept at leading teams through Agile methodologies such as Scrum and Kanban, fostering team building and strategic planning. Committed to process optimisation and site speed enhancement while maintaining calm under pressure. Career goals include advancing QA processes through innovative solutions and proactive troubleshooting.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Test Lead
Watches of Switzerland PLC
Enderby, Leicestershire
11.2016 - 07.2025
- Lead QA strategy and delivery across multi-site SAP Commerce platforms, ensuring robust test coverage and smooth go-lives.
- Manage 5 testers; conduct 1:1s, performance reviews, and growth planning.
- Define and execute regression, UAT, and integration test plans across ecommerce and backend systems.
- Develop and execute comprehensive test strategies for high-traffic eCommerce platforms.
- Drive stakeholder alignment across ecommerce, operations, and development teams.
- Initiated in-house testing transformation to reduce third-party reliance and eliminate duplication.
- Managing UAT, feature testing, regression cycles, and go/no-go deployment decisions.
- Oversee QA for major initiatives including 'Ship from Store', site redesigns, and checkout simplification.
- Introduced automation testing using Selenium and JavaScript to support core regression packs.
- Manage triage, defect tracking, environment refreshes, and release cutover coordination.
- Strong understanding of eCommerce platforms, SAP Commerce (Hybris), SAP ERP, product catalog management, and digital retail operations.
- Managed load and penetration testing across all sites, working with a third-party provider to execute tests.
- Manage 5 SAP Commerce Cloud test environments hosted on Azure.
- Actively contributing to the improvement of site speed and Core Web Vitals.
Test Lead
Eclipse Group Solutions
09.2015 - 09.2016
- Managed end-to-end testing for SAP Commerce (Hybris) projects.
- Maintained test logs, defect reports, and risk assessments.
System Test Analyst
Ideal Shopping Direct/Deramores
04.2013 - 10.2015
- Led testing for Magento-based eCommerce platforms, including system upgrades.
- Executed test cases and collaborated with business teams on UAT.
Education
BSc (Hons) - Information & Communication Technology
De Montfort University
A-Levels - ICT
City of Leicester College
LeicesterGCSEs -
City of Leicester School
Skills
- Test Strategy & QA Governance
- Test Management
- Test Environment Management
- Stakeholder Communication & Alignment
- Light automation with Selenium/JavaScript
- ECommerce & SAP Commerce
- ERP Integration
- Defect Management & QA Processes
- UAT
- Regression Testing
- Performance Testing
- SQL & Database Testing
- Mobile Testing
- Team Leadership & Mentoring
- Agile / Scrum / Kanban
- Release & Deployment Management/Readiness
- CI/CD Collaboration
- Process Optimisation
- Stakeholder Engagement
- Site Speed Optimisation
- Problem-solving
- Calm under pressure
- Team building
- Strategic planning
- Multitasking and time management
- Proactive troubleshooting
- Ability to use initiative
Technical Proficiency
Testing Tools: Jira, Confluence, Postman, Zephyr, Browserstack, UiPath, Datadog
eCommerce Platforms: SAP Commerce, SAP Commerce Cloud, Magento, GTM
Automation & Scripting: JavaScript (learning), Selenium (learning), SQL, XML, HTML/CSS
CI/CD & DevOps: Git (learning), Bitbucket (learning), Filezilla
Project Management: Agile, Scrum, Kanban
Service: Jira service desk
Other Tools: Microsoft Office, Figma, Powershell
Certification
ISTQB Foundation Level Certification in Software Testing
ISTQB Advanced Level Certification in Software Testing
Evolve Leadership Course – Team Leading Development Program at Watches of Switzerland
Affiliations
- Football
- Match Fishing
- Hiking
- Cooking
- Travelling
Timeline
Test Lead
Watches of Switzerland PLC
11.2016 - 07.2025
Test Lead
Eclipse Group Solutions
09.2015 - 09.2016
System Test Analyst
Ideal Shopping Direct/Deramores
04.2013 - 10.2015
BSc (Hons) - Information & Communication Technology
De Montfort University
A-Levels - ICT
City of Leicester College
GCSEs -
City of Leicester School
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