Summary
Overview
Work history
Education
Skills
Timeline
Generic
Dale Wall

Dale Wall

Swindon,United Kingdom

Summary

Motivational leader with record of success in [Food Wholesale] environments. Seeks out change opportunities, capitalising on technologies, improved methods and gaps to surpass targets. History maintaining efficiency and high employee satisfaction with responsive management style.

Proven Record in implementing / managing / Maintaining a strong QMS, to both the BRCGS in Food and Storage and Distribution.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

35
35
years of professional experience
1
1
year of post-secondary education

Work history

Branch operations manager

Ritter Courivaud Ltd
Swindon, Wiltshire
07.2004 - Current
  • Negotiated contracts with suppliers, securing better terms and conditions for the organisation.
  • Maintained a healthy work environment, promoting teamwork and collaboration amongst staff members.
  • Managed risk within the branch through strict adherence to compliance regulations.
  • Developed comprehensive operational plans for improved business efficiency.
  • Led HACCP team meetings to share best practices and discuss strategies for improvement.
  • Implemented new policies to enhance operational efficiency.
  • Optimised resource allocation across various departments ensuring operational effectiveness.
  • Successfully maintained high standards of operation despite budget constraints.
  • Regularly reviewed branch processes, making necessary adjustments for optimal performance.
  • Fostered open communication within the team, facilitating problem resolution and idea exchange.
  • Prioritised tasks based on urgency and importance, leading to timely completion of projects without compromising on quality or efficiency.
  • Prepared detailed reports on branch performance for senior management's review.
  • Ensured excellent customer service with proactive management techniques.
  • Collaborated with other branches to share ideas and learn from each other's experiences.
  • Coordinated training programmes for employees, enhancing their skills and knowledge base.
  • Worked closely with head office to ensure alignment of branch objectives with companywide goals.
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Partnered with management team to optimise operations and reduce costs.

Sales Administrator

VARIOUS
Cirencester
08.2002 - 06.2004
  • Facilitated smooth running of sales department by tackling administrative tasks promptly.
  • Maintained effective communication between sales and other departments.
  • Monitored stock levels timely informing procurement on needs for replenishment.
  • Delivered outstanding administrative support for smooth sales operations.
  • Ensured prompt delivery of orders, leading to increased customer loyalty.
  • Handled sensitive client information with strict confidentiality boosting trust relationship with clients.
  • Managed client database to ensure accurate record-keeping.

Instrument Cell / Goods Inwards Inspector

Corin Medical Ltd
Cirencester
07.1990 - 07.2001
  • Managed booking in , checking, and dispatch of medical grade orthopaedic instruments for operations in UK and European hospitals.
  • Adhered to GMP guidelines to ensure compliance with ISO9001 standards.
  • Started and Maintained a Training program for NHS Theatre staff in the use and maintenance of Orthopaedic instruments.
  • Traveled around UK hospitals teaching the above.
  • Delivered high-quality service to clients through consistent attention detail during inspections.

Quality Manager

Corin Medical Ltd
Cirencester, Gloucestershire
07.1990 - 07.2001
  • Improved production efficiency by implementing quality control processes.
  • Ensured adherence to health and safety guidelines within the organisation protecting employee wellbeing.
  • Monitored manufacturing procedures, eliminating defects at early stages.
  • Analysed root causes of defects; implemented corrective actions avoiding recurrence of errors.
  • Aligned all departments to comply with ISO 9001 standardisation requirements improving organisational credibility.
  • Managed audits of manufacturing operations, ensuring compliance with industry regulations.
  • Ensured consistency in product quality with regular inspections and tests.

Education

Some College (No Degree) - Quality Control

Stroud Technical College
Stroud
05.1995 - 05.1996

Skills

  • Technical product understanding
  • Regulatory compliance
  • Health and safety procedures
  • ISSOH
  • HACCP Level 3
  • BRCGS Internal Auditor
  • First Aider
  • Level 2 Food Hygiene and Safety for Manufacturing v12
  • Quality control standards understanding
  • Operational auditing
  • Policies and procedures implementation
  • Risk assessment and management

Timeline

Branch operations manager

Ritter Courivaud Ltd
07.2004 - Current

Sales Administrator

VARIOUS
08.2002 - 06.2004

Some College (No Degree) - Quality Control

Stroud Technical College
05.1995 - 05.1996

Instrument Cell / Goods Inwards Inspector

Corin Medical Ltd
07.1990 - 07.2001

Quality Manager

Corin Medical Ltd
07.1990 - 07.2001
Dale Wall