Dale Wall
Swindon,United Kingdom
Summary
Motivational leader with record of success in [Food Wholesale] environments. Seeks out change opportunities, capitalising on technologies, improved methods and gaps to surpass targets. History maintaining efficiency and high employee satisfaction with responsive management style.
Proven Record in implementing / managing / Maintaining a strong QMS, to both the BRCGS in Food and Storage and Distribution.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
35
35
years of professional experience
1
1
year of post-secondary education
Work history
Branch operations manager
Ritter Courivaud Ltd
Swindon, Wiltshire
07.2004 - Current
- Negotiated contracts with suppliers, securing better terms and conditions for the organisation.
- Maintained a healthy work environment, promoting teamwork and collaboration amongst staff members.
- Managed risk within the branch through strict adherence to compliance regulations.
- Developed comprehensive operational plans for improved business efficiency.
- Led HACCP team meetings to share best practices and discuss strategies for improvement.
- Implemented new policies to enhance operational efficiency.
- Optimised resource allocation across various departments ensuring operational effectiveness.
- Successfully maintained high standards of operation despite budget constraints.
- Regularly reviewed branch processes, making necessary adjustments for optimal performance.
- Fostered open communication within the team, facilitating problem resolution and idea exchange.
- Prioritised tasks based on urgency and importance, leading to timely completion of projects without compromising on quality or efficiency.
- Prepared detailed reports on branch performance for senior management's review.
- Ensured excellent customer service with proactive management techniques.
- Collaborated with other branches to share ideas and learn from each other's experiences.
- Coordinated training programmes for employees, enhancing their skills and knowledge base.
- Worked closely with head office to ensure alignment of branch objectives with companywide goals.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Partnered with management team to optimise operations and reduce costs.
Sales Administrator
VARIOUS
Cirencester
08.2002 - 06.2004
- Facilitated smooth running of sales department by tackling administrative tasks promptly.
- Maintained effective communication between sales and other departments.
- Monitored stock levels timely informing procurement on needs for replenishment.
- Delivered outstanding administrative support for smooth sales operations.
- Ensured prompt delivery of orders, leading to increased customer loyalty.
- Handled sensitive client information with strict confidentiality boosting trust relationship with clients.
- Managed client database to ensure accurate record-keeping.
Instrument Cell / Goods Inwards Inspector
Corin Medical Ltd
Cirencester
07.1990 - 07.2001
- Managed booking in , checking, and dispatch of medical grade orthopaedic instruments for operations in UK and European hospitals.
- Adhered to GMP guidelines to ensure compliance with ISO9001 standards.
- Started and Maintained a Training program for NHS Theatre staff in the use and maintenance of Orthopaedic instruments.
- Traveled around UK hospitals teaching the above.
- Delivered high-quality service to clients through consistent attention detail during inspections.
Quality Manager
Corin Medical Ltd
Cirencester, Gloucestershire
07.1990 - 07.2001
- Improved production efficiency by implementing quality control processes.
- Ensured adherence to health and safety guidelines within the organisation protecting employee wellbeing.
- Monitored manufacturing procedures, eliminating defects at early stages.
- Analysed root causes of defects; implemented corrective actions avoiding recurrence of errors.
- Aligned all departments to comply with ISO 9001 standardisation requirements improving organisational credibility.
- Managed audits of manufacturing operations, ensuring compliance with industry regulations.
- Ensured consistency in product quality with regular inspections and tests.
Education
Some College (No Degree) - Quality Control
Stroud Technical College
Stroud 05.1995 - 05.1996
Skills
- Technical product understanding
- Regulatory compliance
- Health and safety procedures
- ISSOH
- HACCP Level 3
- BRCGS Internal Auditor
- First Aider
- Level 2 Food Hygiene and Safety for Manufacturing v12
- Quality control standards understanding
- Operational auditing
- Policies and procedures implementation
- Risk assessment and management
Timeline
Branch operations manager
Ritter Courivaud Ltd
07.2004 - Current
Sales Administrator
VARIOUS
08.2002 - 06.2004
Some College (No Degree) - Quality Control
Stroud Technical College
05.1995 - 05.1996
Instrument Cell / Goods Inwards Inspector
Corin Medical Ltd
07.1990 - 07.2001
Quality Manager
Corin Medical Ltd
07.1990 - 07.2001
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