DALE HENRY
Birmingham,West Midlands
Summary
Results-driven logistics professional with over 10 years of experience in supply chain and operational environments. Expertise includes carrier integration, stock management, and leading continuous improvement projects. Proficient in SAP and advanced Excel for data analysis and operational reporting. Skilled at collaborating with stakeholders to implement effective solutions for operational challenges.
Overview
9
9
years of professional experience
Work history
Carrier Integration Manager
DHL (JLR Contract)
Solihull, Solihull
2022.04 - 2026.06
- Analyse carrier performance and tracking data to identify delays, risks and opportunities for improvement.
- Resolve operational and technical issues affecting carrier visibility and integration systems.
- Work closely with IT teams, carriers and business stakeholders to maintain system performance and data accuracy.
- Produce cost reports and performance summaries to support operational planning and decision-making.
- Support continuous improvement initiatives focused on service delivery and tracking performance.
- Liaised with supply chain partners for timely delivery of cargo.
Stock & Admin Manager
DHL Tradeteam
Coleshill, Warwickshire
2021.07 - 2022.04
- Managed team of six colleagues across rotating shifts, ensuring operational coverage and performance standards.
- Maintained inventory accuracy through stock reconciliations, SAP reporting and discrepancy investigations.
- Conducted root cause analysis on stock variances and implemented corrective actions.
- Produced KPI dashboards and performance reports to support warehouse operations.
- Supported employee training, development and performance reviews.
- Ensured compliance with Health & Safety procedures and company standards.
Operations Support Manager
DHL Tradeteam
Coleshill, Warwickshire
2019.08 - 2021.07
- Managed daily resource planning, reporting and operational support for warehouse and transport functions.
- Produced KPI, productivity and cost-control reports to support operational performance.
- Coordinated subcontractors and site activities, ensuring work was completed safely and efficiently.
- Supported Health & Safety compliance through monitoring, audits and safe working practices.
- Assisted with TMS implementations and continuous improvement projects to improve operational efficiency.
- Worked with management teams to improve processes, workforce engagement and site performance.
New Model Launch Product Coach
DHL (JLR Contract)
Solihull, Solihull
2017.02 - 2019.08
- Coordinated material flow and parts availability to ensure seamless Jaguar Land Rover new model launches.
- Provided operational support during launch phases and production-critical activities.
- Collaborated with JLR and supplier teams to maintain production continuity and resolve supply chain issues.
- Monitored packaging processes to minimise waste and prevent obsolete stock during launches.
Education
Bachelor of Arts - Business Management
University College Birmingham
Birmingham10.2014
Skills
Logistics & Supply Chain Operations
Team leadership
ERP systems
KPI Reporting & Data Analysis
Inventory and Stock Control
Resource Planning
Continuous Improvement
Operational Management Systems (OMS)
Contractor Coordination
Root cause analysis
Team Leadership & Staff Development
KPI & Performance Reporting
Microsoft Excel (Advanced)
REFERENCES
Available on request
Accomplishments
- Awarded DHL Employee of the Month on three occasions (2017, 2018 and 2022).
- Received Jaguar Land Rover's Customer Love Award for improving tracking performance and customer service.
- Managed teams across warehouse and stock control operations, supporting performance, compliance and service delivery.
- Supported carrier integration and visibility improvements between DHL and Jaguar Land Rover systems.
- Led Health & Safety and contractor coordination activities while supporting continuous improvement initiatives.
Timeline
Carrier Integration Manager
DHL (JLR Contract)
2022.04 - 2026.06
Stock & Admin Manager
DHL Tradeteam
2021.07 - 2022.04
Operations Support Manager
DHL Tradeteam
2019.08 - 2021.07
New Model Launch Product Coach
DHL (JLR Contract)
2017.02 - 2019.08
Bachelor of Arts - Business Management
University College Birmingham