Dakshgiri Goswami
Watford,Hertfordshire
Summary
Reliable and customer-focused candidate with experience supporting busy, public-facing environments. Confident speaking with customers in person and over the phone, staying calm under pressure, and completing tasks accurately and efficiently. Quick to learn new systems, well organised, and committed to maintaining high standards of professionalism, tidiness, and service. Seeking a part-time role in retail, hospitality/cafés, reception/admin support, clinics, garages, or general operations.
Overview
7
7
years of post-secondary education
Work history
Work Experience (Customer Service and Operations)
3D Motors
Wembley, Brent
07.2024 - 07.2024
- Supported the day-to-day running of a busy workplace by completing tasks efficiently and following instructions accurately.
- Interacted with customers professionally in person and by phone, listening carefully and directing queries to the right staff member.
- Helped maintain a positive customer experience by being polite, calm, and responsive during busy periods.
- Maintained clean and organised work areas, supporting safe working practices and a professional environment.
Assisted with practical tasks under supervision, working carefully and accurately while managing multiple small tasks across the day; For example:
- Achieved proficiency in diagnosing and repairing complex mechanical faults, including the replacement of rear brake discs, with the help of professional staff.
- Gained experience in a fast-paced garage environment, building resilience, adaptability, and the ability to remain composed under pressure.
- Collaborated closely with experienced mechanics, enhancing communication and teamwork skills to ensure efficient and accurate task completion.
- Performed diagnostic tests to identify mechanical issues promptly.
- Completed oil changes for improved engine health and performance.
- Assembled mechanical components following specifications.
Education
GCSEs -
Wembley High Technology College
Wembley, Brent 09.2018 - 07.2023
A-Levels - Maths, Physics, Economics
Wembley High Technology College
Wembley, Brent 09.2023 - 07.2025
Skills
- Teamwork
- Communication skills (in person and phone)
- Organisation & time management
- Attention to detail
- Working under pressure
- Problem-solving using initiative
- Keeping environments clean, safe, and presentable
- Following procedures accurately
- Computer confident (quick to learn systems)
- Handling enquiries and resolving issues professionally
Experience
Volunteer Physics Demonstrator - School Open Day:
- Delivered engaging demonstrations of the experiment to parents and prospective students, showcasing the principle clearly and understandably, and answered questions confidently and politely.
- Calibrated sensitive equipment, ensuring sensors were precisely aligned and that all data readings were reliable and accurate throughout the day.
- Troubleshot minor technical issues quickly and stayed organised whilst handling repeated visitor groups.
- Enhanced practical laboratory abilities, analytical thinking, and real-time problem-solving skills, whilst strengthening the capacity to communicate complex scientific ideas effectively to diverse audiences.
Informal Tutoring/ Learning Support (Primary Level):
- Supported child learner with homework using patient, step-by-step explanations and structured practice. (KS1 and KS2).
- Built confidence by breaking tasks into manageable steps and encouraging consistency.
- Strengthened communications, patience, and the ability to guide others clearly - useful for customer service, training, teamwork, and tutoring.
Timeline
Work Experience (Customer Service and Operations)
3D Motors
07.2024 - 07.2024
A-Levels - Maths, Physics, Economics
Wembley High Technology College
09.2023 - 07.2025
GCSEs -
Wembley High Technology College
09.2018 - 07.2023