Dajana Tringa
Coventry
Summary
A highly skilled professional with expertise in sales and negotiations, adept at closing deals, upselling, and consistently achieving targets. Demonstrates excellent time management and clear communication skills, utilising CRM systems to manage leads and track performance effectively. Possesses advanced IT skills in Excel and PowerPoint, alongside strong financial reporting and administration capabilities. Experienced in marketing, client database maintenance, and employee training, with a comprehensive understanding of health and safety compliance. Committed to leveraging multidisciplinary teamwork to drive success in diverse environments.
Overview
4
4
years of professional experience
Work history
Sales consultant
David Lloyd Leisure
Coventry, West Midlands
05.2025 - Current
- Consistently exceeded individual and team sales targets through a consultative approach to membership sales.
- Delivered an exceptional customer experience by identifying client needs and offering tailored fitness and lifestyle solutions.
- Built and maintained long-term relationships with members, ensuring satisfaction, retention, and referral growth.
- Collaborated with marketing and fitness teams to drive promotional campaigns and increase club membership.
- Utilised CRM systems to manage sales pipelines, track performance metrics, and ensure timely follow-ups.
- Represented the David Lloyd brand with professionalism, enthusiasm, and an unwavering commitment to service excellence.
Dental nurse
Rodericks Partners
Coventry, West Midlands
09.2024 - Current
- Collaborated with dental team for smooth clinic operations.
- Participated in oral health education sessions increasing community awareness about dental care and prevention.
- Supported dentists during procedures, resulting in increased efficiency.
- Maintained accurate patient records, ensuring meticulous documentation.
- Comforted anxious patients, leading to positive clinic experiences.
- Administered first aid during emergencies, ensuring immediate medical attention for patients.
Waiter bartender supervisor
Emmy's Pitta
Coventry, West Midlands
08.2023 - 08.2024
- Used available data to establish budgets count taxes and record Vats on Excel.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Communicated daily offers to customers increasing sales opportunities.
- Provided high-quality support across administrative tasks of end-to-end sales.
- Assisted customers in finding products, leading to increased sales.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Monitored 100+ delivery progress and contacted clients and suppliers to minimise delivery delays.
- Enhanced communication with clinical staff by regularly updating on waiting list status.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Trained junior staff members on sales, safety and management.
Volunteering
University Hospital Coventry&Warwickshire
Coventry, West Midlands
06.2022 - 11.2022
- Recorded 20+ clinical observations in electronic health record regarding patient well-being and reported observed changes to head nurse and volunteer coordinator
- Maintained safe and clean working environment for patients and employees, adhering to infection-control, hazardous waste and other policies and protocols across all tasks.
- Greeted incoming customers in professional manner and provided friendly, knowledgeable assistance.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Acted as first point of contact for wide range of personnel.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Community volunteer
Hope Community Projects
Coventry, West Midlands
08.2021 - 12.2021
- Operated lifting equipment to transport and store stock.
- Greeted customers entering store and responded promptly to customer needs.
- Delivered outstanding customer care with proactive sales and listening skills.
- Delivered high-quality translation and interpretation services from Turkish to English supporting 5+ clients
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Warmly welcomed children and their families on arrival each day.
- Supervised children to reduce safety issues and foster overall wellness.
Education
Bachelor of Arts - Law
UWE,Bristol
Bristol 09/2025 -
Diploma of Higher Education - Dental nursing
Distance Learning
Coventry 08/2024 - 05/2025
A-Levels - Mathematics, Biology, Chemistry
Ernesford Grange Academy
Coventry 09/2021 - 06/2023
Skills
- Excellent time management
- Sales& Negotiations- Closing deals, upselling, and achieving targets
- Clear communication and using CRM systems to manage leads and track performance
- Professional communication and organisation skills
- Advanced IT skills on Excel and PowerPoint
- Cash handling
- Diet and fitness knowledge
- Multidisciplinary teamwork
- Client database maintenance
- Financial reporting and excellent administration skill
- Marketing and sales experience
- Food and beverage knowledge
- Employee training
- Language translation
- Health and Safety Compliance
- Infection prevention and control
- Medication Administration
Languages
English
Fluent
Albanian
Native
Turkish
Intermediate
Accomplishments
Nuffield Placement-Biochemistry; Cancer during pregnancy research
NCS- Zoe's Place- community project
Timeline
Sales consultant
David Lloyd Leisure
05.2025 - Current
Dental nurse
Rodericks Partners
09.2024 - Current
Waiter bartender supervisor
Emmy's Pitta
08.2023 - 08.2024
Volunteering
University Hospital Coventry&Warwickshire
06.2022 - 11.2022
Community volunteer
Hope Community Projects
08.2021 - 12.2021
Bachelor of Arts - Law
UWE,Bristol
09/2025 -
Diploma of Higher Education - Dental nursing
Distance Learning
08/2024 - 05/2025
A-Levels - Mathematics, Biology, Chemistry
Ernesford Grange Academy
09/2021 - 06/2023