Daisy Spry
Newcastle upon Tyne,Tyne and Wear
Summary
I am currently employed at Mansons Property Consultants in Jesmond, where I work full-time as a Property Manager. I initially joined the company as an Apprentice Business Administrator, during which I completed my Level 3 Business Administration qualification with Itec North East. I also hold an ABBE Level 3 Certificate in Property Advice and Practice (Residential), which has strengthened my knowledge and understanding of the property industry. My time at Mansons has equipped me with valuable skills in communication, organisation, workload management, and handling both inbound and outbound calls. Prior to this role, I gained experience in the hospitality industry at Backworth Hall, where I developed strong active listening, money handling, and problem-solving skills, particularly during busy periods. I am self-motivated, adaptable, and enjoy working collaboratively with others to create a positive and productive work environment.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Property management consultant
Mansons Property Consultants
Jesmond, Newcastle upon Tyne
03.2025 - Current
- Coordinating repair work, minimising disruption for tenants.
- Ensured compliance with housing laws and safety regulations, safeguarding landlord and tenant rights.
- Maintained up-to-date knowledge of housing legislation and industry best practices.
- Delivered regular updates and professional advice to landlords.
- Managed tenancy transitions, including check-ins, inspections, and check-outs for optimal tenant and landlord experiences.
- Keep landlords well-informed about tenancy progress and maintenance works.
Apprentice property administrator
Mansons Property Consultants
Jesmond, Newcastle upon Tyne
02.2023 - 03.2025
- Handle inbound and outbound calls.
- Coordinate and organise maintenance work, ensuring timely completion and clear communication with contractors.
- Provide administrative support across three departments — Sales, Lettings, and Property Management.
- Manage and process confidential information with accuracy.
- Prepare, create, and distribute key documents, including sole agency agreements and property information questionnaires.
- Conduct Right to Rent checks in compliance with current legislation.
- Schedule, book, and organise viewings, meetings, and property-related appointments efficiently.
Waitress
Backworth Hall
Backworth, North Tyneside
02.2022 - 02.2023
- Organising all money transactions
- Responsible for all cash register transactions
- Duties included keeping the kitchen and food preparation area clean and to a high hygiene standard.
- Being presentable and polite at the front of house to take orders from customers.
- Being prompt and always on time.
- Help prepare dining rooms for weddings and other events.
- Training new members of staff
Education
GCSEs -
Monkseaton High School
Monkseaton, North Tyneside 09.2019 - 07.2022
Level 3 Foundation Travel and Tourism
Newcastle College
Newcastle upon Tyne 09.2022 - 02.2023
Level 3 Business Administration -
Itec North East
Newton Aycliffe, Durham 02.2023 - 03.2025
Skills
- Communication
- Listening
- Organisation
- Money handling
- Keeping places clean
- Problem-solving
- Handling workloads
- Leadership
- Teamwork and group activities
- Taking inbound and outbound calls
- Decision-Making
- Understanding of landlord-tenant law
- Work order processing
- Certified in first aid
- Multi-Tasking
- Client relationship building
- Customer Service
- Project Management
- Property law knowledge
Certification
- Level 3 Business Administration
- ABBE Level 3 in Property Advice and Practice (Residential)
- Emergency first aid at work
Affiliations
- Reading
Timeline
Property management consultant
Mansons Property Consultants
03.2025 - Current
Apprentice property administrator
Mansons Property Consultants
02.2023 - 03.2025
Level 3 Business Administration -
Itec North East
02.2023 - 03.2025
Level 3 Foundation Travel and Tourism
Newcastle College
09.2022 - 02.2023
Waitress
Backworth Hall
02.2022 - 02.2023
GCSEs -
Monkseaton High School
09.2019 - 07.2022