Hi, I’m
Daisy Irons-Small
Salisbury,Hampshire
Summary
Pragmatic, self-motivated and friendly individual, who has a devout passion for conservation and wildlife. Growing up on a farm which has always put the natural environment first, and being located next to a nature reserve has given me the opportunity to not only observe wildlife but participate in local surveys surrounding the river Meon, which runs through the farm. This certainly shaped my path onto a university course which allowed me to further learn and explore a subject I am determined to succeed in, learning so many new skills, including various surveying techniques, ArcGIS and in the laboratory. I did start a MSc Environmental Geology & Land Contamination course in September however, quickly realising a future of sharing knowledge and learning from others was more suited, the next step in my career is to go into teaching to help the next generation connect with the environment around them.
Overview
10
years of professional experience
10
years of post-secondary education
Work history
Norman Court StudSalisbury, Wiltshire
Stud Hand
02.2022 - 12.2023
Job overview
- Mucked out 50 stables and yards in line with schedule as a team.
- Drove tractor and quad bike to efficiently complete tasks.
- Representative of the stud at race meetings and sales
- Updating the social media page.
- Assisted with standard procedures to monitor animal health and wellbeing.
- Fed and watered horses according to strict dietary requirements, maintaining adequate weight and optimum health condition.
First Class Sailing
Administration
07.2021 - 02.2022
Job overview
- Computer skills including, but not limited to, Microsoft excel, word, publisher, and SAGE
- Established strong rapport with stakeholders to enhance business credibility.
- Identified and implemented improvements to address and resolve office workflow inefficiencies.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
English Heritage
Historical Property Steward
03.2018 - 07.2021
Job overview
- Elevated Customer service by delivering tailored, personalised customer service.
- Delivering English Heritage key messages of historical conservation when appropriate, providing warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Completing site checks to set standards and reporting health and safety.
- Adhered strictly to policies and procedures for continued company compliance.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
The Grape Tree
Customer Service Assistant
09.2016 - 09.2017
Job overview
- Worked independently, often lone working
- Cash handling
- Self-motivation and time management.
- Applied conflict management strategies to deescalate upset customers.
Sainsburys
Customer Service Assistant
08.2015 - 09.2016
Job overview
- Meeting store and personal targets, often surpassing them
- Flexibility of working on the tills and supporting other departments
- Often working overtime during busy periods.
The Abbey Garden Centre
Customer Service Assistant
05.2014 - 09.2015
Job overview
- Working efficiently as a team to serve customers
- Supporting other teams, such as the plant section
- Taking the initiative to ensure the store was presentable and clean.
Education
University Centre Sparsholt
BSc (Hons) Wildlife Ecology and Conservation Degree
09.2020 - 06.2023
University overview
- 2:1
- Developed understanding of local and global environments. Phase 1 surveying, and policy understanding. ArcGIS skills, supplementing taught sessions with extensive further reading.
- Two years of laboratory experience, Agroforestry and Pollination services.
- Member of CIEEM
University of Portsmouth
Architecture, Certificate of higher education
09.2018 - 05.2019
University overview
Conservation of historical buildings. Mindful architecture with the environment at the forefront. Led a small team to win a project, which involved public speaking.
Fareham College
Foundation Art, Merit
09.2016 - 05.2017
Itchen Sixth Form College
3 A-levels in English Language, Law, and Psychology
09.2014 - 05.2016
Crofton Senior School
11 GCSE's AC, including Science, Maths and English
09.2009 - 05.2014
Skills
- Full UK driving license
- Leadership
- Communication skills
- Time management
- Laboratory experience
- Field data collection
- Excel proficiency
- Animal husbandry
- Record-keeping
- Data gathering and evaluation
- Knowledge of ArcGIS
- Statistical methods
Custom
Matthew Tallis, 01962 797269, Matthew.Tallis@sparsholt.ac.uk
Affiliations
- Horse Riding
- Hiking
- Swimming
References
References available upon request.
Timeline
Stud Hand
Norman Court Stud
02.2022 - 12.2023
Administration
First Class Sailing
07.2021 - 02.2022
University Centre Sparsholt
BSc (Hons) Wildlife Ecology and Conservation Degree
09.2020 - 06.2023
University of Portsmouth
Architecture, Certificate of higher education
09.2018 - 05.2019
Historical Property Steward
English Heritage
03.2018 - 07.2021
Customer Service Assistant
The Grape Tree
09.2016 - 09.2017
Fareham College
Foundation Art, Merit
09.2016 - 05.2017
Customer Service Assistant
Sainsburys
08.2015 - 09.2016
Itchen Sixth Form College
3 A-levels in English Language, Law, and Psychology
09.2014 - 05.2016
Customer Service Assistant
The Abbey Garden Centre
05.2014 - 09.2015
Crofton Senior School
11 GCSE's AC, including Science, Maths and English
09.2009 - 05.2014
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