
Motivated professional thriving under pressure with experience in busy environments across diverse roles. Demonstrated strong customer-facing skills through effective verbal and written communication while maintaining composure during challenges. Committed to continuous learning and fostering positive working relationships.
In my role as supervisor, I provide clear directions and assign daily tasks to the team. I also hold key-holding responsibility for opening and closing the venue. In addition, I am skilled with effectively managing customer feedback and resolving any concerns ensuring customer satisfaction.
I worked at Schuh on a part time contract as a Christmas temp, here I learned to measure shoe sizes, improve my customer service and learn how to locate shoes in a stockroom.
I have also worked at Injoy, a children's activity centner were I was front of house as well as trained on coffee making, tills, money handling and allergen trained. I have experience running food and have worked in a team. Were I learned to thrive under pressure within a busy environment. After, 5 months as front of house staff, I made a temporary supervisor for 3 months were I was faced with safeguarding issues and challenging circumstances. During my time here, I also worked SEN nights giving me opportunities to learn more about working with people who have specialist support needs. This has been my favourite role to date and something I have excelled in.
During this time I was on a temporary contract at Sainsbury's Portswood were I assisted in maintaining store cleanliness and organisation.
Participated in food safety training and proper handling techniques.
As well as learning how to operate a bailer to manage waste effectively.
Communication Skills:
Excellent verbal and written skills demonstrated in my A-level subjects
Teamwork:
Experience working with others in school and in my various work roles
Problem solving:
I am able to stay calm under pressure and seek support when needed As well as being able to support others at work,
Organisational and presentation skills:
I take pride in the presentation of my work and value goof time keeping
Conflict resolution:
Demonstrated through my role as supervisor were I have dealt with customer concerns and dealt with them efficiently