Daisy Rigby
Birmingham,West Midlands
Summary
Highly skilled professional with expertise in conflict resolution, critical thinking, and academic research. Demonstrates exceptional communication abilities, strong report writing skills, and a commitment to child safeguarding. A reliable team player with a proven track record of responsibility and dependability, seeking opportunities to leverage these competencies in roles that demand analytical precision and collaborative problem-solving.
Overview
6
6
years of professional experience
Work History
SEND Learning Support Assistant
John Henry Newman Catholic College
Birmingham, West Midlands
01.2025 - Current
- Developed individualised education plans to cater to each student's unique needs.
- Facilitated communication between students, parents and staff to ensure understanding of progress and goals.
- Assisted in managing classroom behaviour by implementing effective discipline strategies tailored to individual needs.
Referral Order Panel Member Volunteer
Solihull Youth Justice Service
Solihull, West Midlands
06.2024 - Current
- Facilitated meetings and initiated discussions with young people and parents/carers to explore offences that had occurred.
- Remained non-judgemental to offer support to repair harm and explored restorative interventions to prevent further offending behaviour.
- Putting young people's voices at the forefront to create a 'contract' of goals and activities to encourage a positive change in behaviour
SEND Learning Support Assistant
KPI Education
Birmingham, West Midlands
11.2024 - 12.2024
- Enhanced classroom environment with creative teaching methods.
- Adapted teaching approach according to students' unique needs, achieving better comprehension.
- Delivered lessons in small group sessions to help students comprehended core concepts.
SEND Learning Support Assistant
PK Education
Birmingham, West Midlands
10.2024 - 11.2024
- Aided in the delivery of lessons, ensuring comprehensive understanding.
- Improved student engagement by providing one-on-one support and guidance.
- Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
Sales Assistant
OFFICE Shoes
Birmingham, West Midlands
06.2022 - 10.2024
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
Barista Trainee
Costa Coffee
Birmingham, West Midlands
07.2021 - 09.2021
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Fast Food Worker
Atlantis Fish Bar
Birmingham, West Midlands
04.2019 - 06.2021
- Ensured takeaway orders met high standards, quality-checking orders before being served to customers
- Provided outstanding customer service through attentiveness and time management, treating all customers with respect and professionalism
- Maintained a clean and tidy work area, minimising potential health risks and trip hazards
Education
Master of Arts - Criminology
Birmingham City University
Birmingham, BIR 09/2023 - 09/2024
Bachelor of Science - Psychology with Criminology
Birmingham City University
Birmingham, BIR 09/2020 - 05/2023
A-Levels - English Literature - A*, Psychology - A*, Sociology - A
The Coleshill School
Birmingham, BIR 09/2018 - 05/2020
GCSEs - 9 GCSE's A*-B, including English and Maths
Smith's Wood Academy
Birmingham, BIR 09/2013 - 06/2018
Skills
- Conflict Resolution
- Critical thinking skills
- Academic research
- Report writing
- Child safeguarding
- Exceptional communication
- Team player
- Highly responsible and reliable
Accomplishments
- Achieved "Most Dedicated Student of the Year 2023" in Birmingham City University Psychology Awards
- Mentored years 7-9 during sixth form, helping them to improve English literature and language skills
Continuing Professional Development
- Safeguarding for Teachers Certification
- Microsoft Word Certificate Level 3
- Understanding Autism Certification
References
References available upon request.
Timeline
SEND Learning Support Assistant
John Henry Newman Catholic College
01.2025 - Current
SEND Learning Support Assistant
KPI Education
11.2024 - 12.2024
SEND Learning Support Assistant
PK Education
10.2024 - 11.2024
Referral Order Panel Member Volunteer
Solihull Youth Justice Service
06.2024 - Current
Sales Assistant
OFFICE Shoes
06.2022 - 10.2024
Barista Trainee
Costa Coffee
07.2021 - 09.2021
Fast Food Worker
Atlantis Fish Bar
04.2019 - 06.2021
Master of Arts - Criminology
Birmingham City University
09/2023 - 09/2024
Bachelor of Science - Psychology with Criminology
Birmingham City University
09/2020 - 05/2023
A-Levels - English Literature - A*, Psychology - A*, Sociology - A
The Coleshill School
09/2018 - 05/2020
GCSEs - 9 GCSE's A*-B, including English and Maths
Smith's Wood Academy
09/2013 - 06/2018
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